About UsThe Malvernvale Hotel is a cornerstone of the Malvern hospitality scene. We take pride in delivering exceptional dining, a vibrant sports bar, high-standard gaming and TAB facilities, and warm pub hospitality for our team and community alike. We are dynamic, fast-paced, and committed to operational excellence across all areas of the venue.

About the role

We are seeking an energetic, experienced, and hands-on Assistant Manager to join our leadership team. Working closely alongside the General Manager, you will play a pivotal role in driving daily operations across our Bistro, Sports Bar, TAB, and Gaming Room. The ideal candidate will combine strong floor management skills with a thorough operational understanding of Victorian Gaming regulations, Responsible Gambling standards, and TAB wagering services.

Key responsibilities

- Hands-on leadership of daily venue operations, opening/closing procedures, and cross-floor supervision (Function, Bistro, Bar, Sports Bar, TAB, and Gaming)
- Oversee daily gaming room compliance, cash handling/clearances, payouts, and TAB terminal wagering services
- Strict enforcement of Victorian Responsible Gambling (RSG/RCG) practices, RSA, and venue licensing conditions
- Guide, train, and motivate service, bar,



and gaming staff to maintain consistently high service standards and positive team morale
- Act as the primary escalation point during shifts, maintaining strong patron relationships in both social and gaming spaces
- Assist with float management, reconciliation of cash drawers/EFT, stock control, and daily gaming audits

About you

- 2+ years of supervisory or assistant management experience within a high-volume hotel or gaming pub workplace
- Solid operational understanding of electronic gaming machines (EGMs), TAB terminals/wagering systems, and gaming room floor management
- Current Victorian RSA (Responsible Service of Alcohol)
- Current RSG (Responsible Service of Gambling)
- Valid VCGLR / VGCCC Gaming Industry Employee License
- Dynamic, approachable, and proactive leadership style with a strong eye for regulatory detail
- Flexibility to work a rotating roster including nights, weekends, and public holidays

What We Offer

- $75,000 - $80,000 per year
- Clear opportunities for career progression and professional development
- Supportive venue leadership and structured team environment
- Staff discounts and a positive workplace culture

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📌 Assistant Manager (Melbourne)
🏢 Malvernvale Hotel
📍 Melbourne