Role Description The CRM Administrator will manage and optimize the company’s CRM platform, with a primary focus on Salesforce.com. This part-time remote role involves configuring and maintaining CRM settings, user accounts, fields, workflows, and reports to support sales, operations, and customer service teams. Day-to-day responsibilities include monitoring data quality, troubleshooting system issues, implementing enhancements, and supporting integrations with other business tools.

The CRM Administrator will collaborate with stakeholders to understand business requirements, create dashboards, and train users on CRM best practices to ensure effective adoption and usage.

Qualifications

- Strong analytical skills to interpret data, identify trends, and recommend CRM improvements.
- Hands-on experience with Salesforce.com administration, including configuration, user management, and reporting.




- System administration and troubleshooting skills to maintain CRM performance and resolve technical issues.
- Effective communication skills to collaborate with cross-functional teams and provide clear user guidance.
- Experience with CRM data governance, including data cleansing, validation, and security best practices.
- Familiarity with sales or customer service processes in the renewable energy or related industries is a plus.
- Ability to work independently in a remote environment, manage priorities, and meet deadlines in a part time capacity.
- Relevant certification (e.g., Salesforce Administrator) or equivalent practical experience is highly beneficial.

📌 CRM Administrator (Australia)
🏢 Solar Tech Energy Solutions
📍 Australia