Job detail

◄ Back

1

September

Customer Retention Coordinator

Supagas - Loganholme, QLD

Any Industry

Source: uWorkin The primary purpose of this role is to promote and foster the "Yes We Can" attitude with customers, while professionally representing Supagas., You will be responsible for efficient management of customers, handling the de-hire process, and supporting Account Managers by identifying potential lost customers and facilitating effective save strategies.

This role is permanent, full-time and will be based at our Loganholme, QLD office., * Manage day-to-day reactive tasks, ensuring timely completion and customer prioritisation

- Check and action daily de-hire reports and investigate potential lost customers and liaise with Account Managers to ensure required follow-up
- Maintain ongoing follow-up until resolutions are achieved
- Manage and resolve escalated price queries, tracking outcomes to completion
- Regularly maintain and update reactive tracking spreadsheets
- Conduct regular meetings with Account Managers to discuss outstanding reactives
- Update customer accounts with all relevant internal and external liaison information
- Foster strong relationships with other departments including Sales, Logistics, Administration, Maintenance, Technical
- Monitor and report on market trends and movements

About The Employer Supagas is a rapid-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.

About The Candidate





- Strong customer service skills with a proactive and positive attitude
- Excellent communication and relationship-building skills
- Ability to manage competing priorities and meet deadlines
- Strong organisational, negotiating and problem-solving abilities
- Experience working with customer accounts, retention, or sales support is advantageous
- Proficiency in computer systems and record keeping
- The successful candidate will be required to attend a pre-employment medical examination., * Exceptional interpersonal and communication skills, with the ability to establish rapport and credibility with customers and work colleagues.
- Tenacity and resilience to cope with rejection whilst persisting to achieve the best possible outcome.
- Passion for customer success and a results-driven attitude.
- Professionally presented and well spoken

Work Environment

- Permanent, Full Time
- Competitive Salary Package
- Excellent Employee Reward & Discount Program
- Employee Assistance Program and Wellbeing Initiatives
- Career Development Opportunities
- Friendly and Supportive Team Environment
- Work for an Essential Service - financial stability and job security

Opportunity Type Supagas Loganholme, QLD

Any Industry

SHARE THIS JOB

- Print Job Poster

APPLY

Shortlist Job

Filter results

Keywords

Multiple location auto complete

Clear all





Opportunity Type

- Select one or more
- Select all
- Featured jobs✔

Industry

Any Industry

- Select one or more
- Select all
- Accounting✔
- Administration & Secretarial✔
- Advertising, Media, Arts & Entertainment✔
- Agriculture, Nature & Animal✔
- Banking & Finance✔
- Biotech, R&D;, Science✔
- Construction, Architecture & Interior Design✔
- Customer Service & Call Centre✔
- Editorial & Writing✔
- Education, Childcare & Training✔
- Engineering✔
- Executive & Strategic Management✔
- Government, Defence & Emergency✔
- Health, Medical & Pharmaceutical✔
- Hospitality, Travel & Tourism✔
- HR & Recruitment✔
- Insurance & Superannuation✔
- IT✔
- Legal✔
- Logistics, Supply & Transport✔
- Manufacturing & Industrial✔
- Marketing✔
- Mining, Oil & Gas✔
- Other✔
- Program & Project Management✔
- Property & Real Estate✔
- Quality Assurance & Safety✔
- Retail✔
- Sales✔
- Security & Protective Services✔
- Sport & Recreation✔
- Trades & Services✔
- Voluntary, Charity & Social Work✔

Posted Since All 2 Days Ago 1 Week Ago 2 Weeks Ago 1 Month Ago

Distance from locations (kms)

Exact 5 10 25 50 100

New Economy Minerals Jobs Job Search Notice Board About Join this Community Job Seekers Member Dashboard AirCV Talent Communities Help for Job Seekers Employers Employer Dashboard Post a Job Search AirCV Help for Employers uWorkin.com Sign In Terms Privacy Policy Create a Talent Community

Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more.

© Copyright 2026 uWorkin

📌 Customer Retention Coordinator (Loganholme)
🏢 New Economy Minerals Jobs
📍 Loganholme