Reasons to Apply - At a Glance

Australian Citizenship is required.

- Opportunity to lead complex business analysis activities that drive service improvements and operational outcomes within a large Federal Government agency.
- Work closely with senior stakeholders to influence process optimisation, business transformation and strategic initiatives.
- Enjoy a rewarding contract opportunity with flexible working arrangements, a supportive team setting and the potential for extension.

Your New Company Your organisation delivers an essential national service that supports Australians through complex programmes and service delivery. As part of a high-performing service design function, you'll contribute to initiatives focused on improving processes, customer experiences and organisational effectiveness. Based within a collaborative Federal Government environment, this role offers the opportunity to work on meaningful projects with broad stakeholder impact.

Your New Role

You will be responsible for:

- Analysing and documenting current business processes to identify improvement opportunities and support strategic outcomes.
- Conducting business and systems analysis to support the design and implementation of process improvements.
- Developing business requirements, user stories, process maps and supporting documentation.
- Engaging with stakeholders and subject-matter experts to gather requirements and facilitate solution design.
- Evaluating proposed solutions and providing recommendations to improve business outcomes.
- Supporting project delivery through testing,



implementation activities and stakeholder management. What You Will Need to Succeed The successful applicant will demonstrate:

- Previous experience in Business Analysis within a government, regulated or large enterprise environment.
- Strong process mapping, requirements gathering and business improvement experience.

- Proven ability to engage and influence stakeholders across multiple business areas.
- Experience supporting project delivery, transformation initiatives or service improvement programmes.

- Excellent analytical, problem-solving and written communication skills.
- Ability to work autonomously while managing competing priorities in a complex environment.

The Logistics

- Contract role until December 31st, 2026, with strong potential for extension.
- Hybrid working arrangement.
- Daily rate of $602.55 + super
- Australian Citizenship is required.

What You'll Get in Return

- Opportunity to work within a high-profile Federal Government agency.
- Exposure to complex enterprise-wide projects and transformation initiatives.

- Flexible work arrangements and supportive team culture.
- Weekly pay cycle.
- Online timesheet submission and approval.
- Nominated superannuation fund. What You Need to Do Now

If this role sounds like something you'd be interested in pursuing, click 'Apply Now' or forward your current CV to [email protected] If this role doesn't quite suit you, but you're interested in exploring new opportunities, please contact us to arrange a confidential discussion about your career.

📌 Business Analyst - Brisbane
🏢 Hays | Policy u0026 Strategy
📍 Brisbane