Finance Coordinator – Disability and Community Services

Apex Care delivers accommodation and support services across the NDIS, TAC, WorkSafe and supported residential services sectors. We are seeking a hands-on Finance Coordinator who wants genuine ownership—not simply responsibility for processing transactions.

You will oversee Apex Care’s day-to-day financial operations, including payroll, invoicing, claims, cash collection, budgeting and reporting. Working closely with the Managing Director, External Accountant, Finance Manager and operational teams, you will help ensure our services remain financially sustainable, compliant and ready for growth.

This is an opportunity to step into a high-autonomy finance leadership role with meaningful exposure to strategic decisions, commercial projects and business growth.

Key responsibilities

Payroll and compliance

- Manage day-to-day bookkeeping, including accounts payable, accounts receivable, transaction coding and general ledger maintenance.
- Complete bank, credit card and balance-sheet reconciliations.
- Maintain accurate records and support month-end reporting.
- Manage end-to-end payroll, superannuation and portable long service leave.
- Ensure payroll practices align with the SCHADS Award and applicable employment obligations.
- Monitor workforce costs in collaboration with rostering, scheduling and operational teams.
- Coordinate with external accountants, auditors and advisers.
- Support statutory reporting, audits and financial compliance requirements.

Revenue and cash flow

- Manage invoicing through ShiftCare and Xero.
- Oversee NDIS Portal Bulk Upload claiming and associated reconciliations.
- Follow up outstanding payments from the NDIA, plan managers and other funding bodies.
- Investigate rejected or delayed claims and address their underlying causes.
- Prepare cash-flow forecasts and actively manage working capital and receivables.

Budgets and service margins





- Prepare and monitor organisational and service-level budgets.
- Track profitability and margins across accommodation services, houses and support programs.
- Monitor labour costs, service utilisation and other key financial drivers.
- Identify emerging risks, cost overruns and margin pressures early.
- Support pricing, investment and resource-allocation decisions.

Reporting and commercial insights

- Prepare timely monthly management accounts, financial reports and KPI dashboards.
- Provide clear visibility over revenue, margins, labour costs, cash flow and receivables.
- Translate financial information into practical recommendations for leadership.
- Support business cases, due diligence, service expansion and other commercial projects.
- Provide the Managing Director with confidence that spending, margins and cash flow are under control.

Systems, policies and controls

- Improve financial systems, workflows and reporting processes.
- Develop and maintain appropriate internal controls.
- Establish practical finance, purchasing and reimbursement policies.
- Identify opportunities to use automation and AI safely and effectively.
- Strengthen integration between finance, payroll, rostering and service-delivery systems.

About you You will be proactive, commercially aware and comfortable taking ownership of the numbers while remaining willing to work at a detailed operational level.

Ideally, you will have:

- Qualifications or demonstrated experience in accounting or finance.
- Experience in the NDIS, disability, aged care,



healthcare or community services sectors.
- Solid payroll knowledge, including experience working with modern awards.
- Practical experience using Xero and payroll systems.
- Experience with ShiftCare, NDIS Portal or NDIS claiming processes would be highly regarded.
- Experience working in a growing or multi-entity organisation.
- Strong budgeting, cash-flow forecasting and management-reporting skills.
- A sound understanding of financial controls, compliance and audit requirements.
- Excellent attention to detail and the ability to communicate financial information clearly.
- An interest in automation, AI and continuous process improvement.
- Experience supporting business cases, due diligence or commercial projects would be advantageous.
- CA or CPA qualifications would be valued but are not essential for candidates with strong relevant experience.

Why join Apex Care? This is a trusted position with genuine influence. You will help keep Apex Care financially sound, compliant and prepared for sustainable growth while supporting better outcomes for participants, residents and employees.

You will have

- Genuine ownership of the finance function.
- Direct access to senior leadership.
- The opportunity to improve systems and shape how the organisation operates.
- Exposure to strategic and commercial decision-making.
- A role where strong financial management directly supports quality service delivery.

How to apply Please submit your résumé and a short cover letter outlining your relevant finance, payroll and sector experience to:

- [email protected]
- [email protected]

Alternatively, apply by clicking Apply. For a confidential discussion about the position, contact Apex Care’s Operations Manager, Catherine Doherty, on [0411 663 863](tel:0411 663 863).

Only shortlisted applicants will be contacted.

📌 Finance Coordinator (NDIS| TAC| WorkSafe| Aged Care) (Melbourne)
🏢 Apex Care
📍 Melbourne