Wood Recruitment is seeking a Customer Service / Call Centre Officer to join a fast-paced operational workplace in Perth.

This role is ideal for candidates who enjoy working with customers, coordinating bookings, and solving problems quickly in a high-volume phone environment.

We welcome applicants from customer service, call centers, outbound telesales, transport/logistics, dispatch, retail, and hospitality backgrounds.

What you’ll be doing:

- Handling inbound and outbound customer calls in a high-volume environment
- Managing service bookings and customer requests efficiently
- Coordinating with internal teams to ensure services are delivered smoothly
- Following up with customers regarding bookings and updates
- Maintaining accurate customer and booking records
- Assisting with new client onboarding and service enquiries

What you’ll need:

- Previous experience in a customer service or call centre role
- Experience in outbound telesales or phone-based environments is highly regarded
- Backgrounds in dispatch, bookings, logistics,



retail or hospitality are welcome
- Strong communication and interpersonal skills
- A confident and friendly phone manner
- Excellent attention to detail and organisation
- Ability to multitask in a fast-paced environment
- A proactive, solutions-focused attitude
- Australian citizenship or permanent residency

What’s in it for you:

- Guaranteed salary increases linked to current clients signed
- Stable Monday – Friday full-time hours
- Modern office located close to major public transport routes
- A young, dynamic and supportive team culture
- Full training provided to help you succeed in the role
- Regular team events and social activities
- Real opportunities for long-term career progression

How to apply:

To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.

📌 Customer Service / Call Centre Officer (Perth)
🏢 Wood Recruitment
📍 Perth