NEOS is looking for a dynamic Marketing Actuary with proven commercial pricing and portfolio analytics capability across life insurance propositions who is pragmatic, curious, and confident influencing senior internal and external stakeholders to enhance our ability to grow sales profitably across the NEOS Platform through sharper market intelligence, pricing insight, and retention performance.

Attributes and expectations of this role:

- Commercially driven, not just technically strong
- First-principles problem solver
- Fluent across the value chain
- Execution-oriented

About NEOS

NEOS is a specialist financial services distribution, administration and technology business which partners with leading brands, advisers, insurers, trustees and reinsurers to deliver insurance solutions to customers.

Since launching, NEOS has set a new benchmark for excellence in the life insurance industry quickly become a leader in the Australian market, winning numerous awards for service excellence and delivering administration services to our advisers and partners.

Our vision is to make life insurance easy, and our purpose is to help Australians feel protected and financially secure.

Our mission is to create the leading technology and service experience in insurance. We call this the NEOS Experience.

Not only are we the leading life insurance provider in the market, we’re also the leader in employee engagement and client satisfaction in the Australian financial services market.

It’s our firm belief that the only real source of sustainable advantage is the culture and the people that make up a business. Which is why we only recruit the best – those with not only exceptional technical skills to do the job but, most importantly, a collaborative, service-orientated attitude.

What is the NEOS Experience?

Everybody at NEOS lives the NEOS Experience,



delivering it to our customers, our colleagues and our business partners. In essence, it’s our blueprint for how we live our values and maintain the culture that has delivered our key point of difference (i.e., the NEOS Experience) which we’ve defined in nine key pillars:

- It’s the super-fast turnaround Experience.
- It’s the not waiting to be asked Experience.
- It’s the leaving no stone unturned to find solutions Experience.
- It’s the delivering on promises Experience.
- It’s the working with people you know and like Experience.
- It’s the being consistent and reliable Experience.
- It’s the open and honest Experience.
- It’s the treating everyone as an individual Experience.
- It’s the simple, common-sense Experience.
- It’s the NEOS Experience that makes us different.

Key responsibilities

- Support the design, pricing, and ongoing management of direct and partnership product propositions.
- Analyse market trends, competitor activity, and customer behaviour to identify growth opportunities.
- Build and refine pricing frameworks for new business and in-force repricing, including elasticity and value-creation analysis.
- Lead or support lapse, retention, conversion, and sales-performance analysis to improve portfolio outcomes.
- Develop commercial business cases for proposition changes, technology initiatives, and automation opportunities.
- Support commercial negotiations with insurers, and reinsurers,



using data-driven recommendations.
- Assist with DDO monitoring, reporting, and governance processes across retail and direct products.
- Work closely with product, underwriting, finance, claims, and marketing teams to improve profitability and customer experience.

Skills and experience

Essential skills and experience

- FIAA or equivalent actuarial qualification preferred.
- 6+ years’ experience in life insurance, ideally across pricing, product, marketing actuarial, or commercial roles.
- Strong commercial judgement and ability to balance growth, profitability, and governance.
- Comfortable with market analysis, portfolio monitoring, and presenting explicit recommendations to senior stakeholders.
- Experience with pricing, product development, reinsurance, lapse analysis, or direct insurance highly regarded.
- Comfortable with commercial discussions, partner management, and influencing stakeholders.
- Explaining complex actuarial and pricing concepts to marketing, distribution, executives, and partners is no problem for you.
- Builds genuine rapport across insurers, reinsurers, and internal stakeholders, and is equally comfortable pushing back with evidence when the commercial or customer outcome demands it.

Preferred skills and experience

- Pragmatic, not perfectionist — You know when the analysis is good enough, you make the call, and you get on with executing it
- Strong Excel and actuarial modelling skills; Python, SQL, or analytics automation exposure is a bonus.
- Demonstrated experience using AI and emerging technologies in a practical, work-enhancing way.
- Ability to understand and apply AI tooling for automation and improving workflow.
- Experience with AI tools to support productivity and decision-making.

📌 Marketing Actuary (Sydney)
🏢 NEOS
📍 Sydney