Join MEGT as a Student Administration Trainee!

Are you a motivated and reliable individual looking to kick-start your career in Student Administration? MEGT has a fantastic opportunity with Swinburne University of Technology for a Student Administration Trainee working across Hawthorn, Croydon and Wantirna, VIC.

About the role:

This traineeship offers a unique opportunity to gain hands-on experience in a university environment while developing valuable skills in customer service, student administration and library services.

Working as part of the Student Administration team, you will:

- Provide friendly and professional support to students, staff and the general public face-to-face, over the phone, via email, live chat and social media.
- Assist students throughout their journey from application and enrolment through to graduation.
- Support students with enrolments, applications, payments, student records and general enquiries.
- Assist with library services including borrowing, returns, bookings and resource enquiries.
- Provide explicit advice, resolve enquiries and refer more complex matters to specialist teams.
- Support administrative processes, compliance requirements and special projects as required.

What we're looking for - Skills & Experience:

- Customer service experience is desirable but not essential.
- A positive attitude and willingness to learn new systems and processes.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational skills.
- Ability to work both independently and collaboratively within a team.
- Reliable, adaptable and committed to providing excellent customer service.
- Willingness to travel between Hawthorn, Croydon and Wantirna campuses.

What can you expect from us?

- Personalised one-on-one coaching and support throughout your traineeship.




- Complete a Certificate III in Business while gaining practical workplace experience.
- Valuable hands-on experience within a leading university workplace.
- Exposure to customer service, student administration and library services.
- Weekly pay.
- Comprehensive training and support throughout your career journey.
- Potential opportunities to continue your career with the university following completion of your traineeship, subject to available vacancies.

About the company:

Swinburne University of Technology is a leading university providing education and training to students across a range of disciplines.

This is a fantastic opportunity to gain valuable experience in a supportive university environment while developing skills that can lead to a rewarding career in student administration, customer service or higher education.

The successful candidate will primarily work at the Hawthorn campus, with the requirement to travel between Hawthorn, Croydon and Wantirna as required. Public transport is available to the Hawthorn and Croydon campuses, while access to Wantirna can be more challenging.

Interested?

Click "Apply Now" or for more information visit MEGT Jobs

At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. By applying, you agree to receive information about other MEGT employment and education opportunities.

MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities, to apply.

📌 Administrator Trainee (Victoria)
🏢 Megt
📍 Victoria