Company Description Langwarrin Health Clinic is a patient-centered, multidisciplinary medical practice dedicated to delivering high-quality healthcare to the local community. The clinic offers a comprehensive range of services, including general practice, allied health, and specialist care, supported by a collaborative team of clinicians and administrative professionals. Its mission is to provide accessible, coordinated, and compassionate care within an environment where team members can thrive.

By using creative systems and evidence-based practice, the clinic focuses on enhancing patient experience, streamlining operations, and building a scalable, sustainable healthcare model.

Langwarrin Health

Clinic is committed to supporting its team, fostering collaboration, and continuously improving services to meet evolving community needs.

Role Description The Medical Receptionist is a part-time, on-site role based at Langwarrin Health Clinic in Langwarrin, VIC. This role involves greeting patients, managing check-in and check-out processes, and providing courteous, efficient front-desk support.

The Medical

Receptionist will handle appointment scheduling, answer and direct phone calls, manage patient inquiries, and support clinicians with accurate information and documentation. Daily tasks also include maintaining patient records, processing payments, coordinating with clinical staff, and ensuring reception and waiting areas are tidy and welcoming.



The role requires consistent adherence to privacy, confidentiality, and clinic policies while delivering a professional and positive patient experience.

Qualifications

- Candidates should possess strong Receptionist Duties skills, including greeting patients, managing check-in/check-out, and handling front-desk administration.
- Candidates should possess Appointment Scheduling skills, including managing bookings, cancellations, and coordinating clinician calendars.
- Candidates should possess Phone Etiquette skills, including answering calls promptly, handling inquiries, and directing calls professionally.
- Candidates should possess Medical Terminology knowledge and familiarity with Medical Office procedures to support accurate communication and documentation.
- Previous experience in a medical or allied health reception environment is highly regarded.
- Strong communication and interpersonal skills, with a focus on empathy, discretion, and patient service.
- Competence with practice management software, electronic medical records, and basic computer applications (email, scheduling, data entry).
- Ability to prioritize tasks, work reliably in a team environment, and maintain attention to detail in a busy clinic setting.
- Relevant vocational qualifications or training in medical administration or health services are an advantage.

📌 Medical Receptionist (Melbourne)
🏢 Langwarrin health clinic
📍 Melbourne