The Role The Patient Services Officer Provides high level clerical support within the PTAS Unit, which entails a high standard of customer focused reception, database and clerical functions in support of patient travel, operating within the parameters of established PTAS policies and procedures associated with clinical, financial and administrative requirements.

You will need to

- Understanding of the Patient Travel Assistance Scheme (PTAS), or the ability to acquire such knowledge.
- High level of interpersonal and communication skills, with the ability to liaise effectively with clients and staff at all levels.
- Demonstrated keyboard and computer skills, including the ability to be trained in finance database operations and patient information systems.

Note
- Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building solid connections with colleagues and patients.



It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 24 months.

- Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$68,854 to $73,947 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Eligibility

Note

- Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties

- 526119 Patient Services Officer - PTAS Band 2

Application Guide
- Applicant Guide.docx

How to apply Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.





You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Debbie Singline

Position: Manager Patient Travel

Phone number: 67776249

Email address: [email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an setting of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

📌 Patient Services Officer - Patient Travel Assistance Scheme (PTAS) (526119 (West Coast)
🏢 Department of Health, Tasmania
📍 West Coast