P8IO Pty Ltd

Docklands, Melbourne VIC 3008

Full time, permanent

Overview:

P8IO Pty Ltd is a Melbourne based technology company. We build enterprise automation software and deliver qualified services to large Australian fintech organisations, including work supporting a major Australian banks. Our product work spans an MCP first automation platform used across finance, procurement, SDLC and HR operations, and an enterprise blockchain infrastructure product.

The position:

We are hiring a Senior Business Analyst to work between our business users, our enterprise clients and our engineering team. You will establish what the business needs, document it to a standard that can be built from, and stay with it through design, testing and release. This is a hands on analysis position rather than a coordination one.

Duties:

- Work directly with business users, product owners and client stakeholders to elicit, challenge and document business requirements, and produce the requirements specification that system and software solutions are built from
- Identify, investigate and analyse existing business processes, procedures and work practices across finance, procurement, HR and delivery operations
- Identify and evaluate inefficiencies in current practice and current systems, and recommend improved business practices together with the system functionality and behaviour required to support them
- Review and evaluate existing systems and integrations, and specify the modifications needed to meet changing business needs
- Develop functional specifications for use by system developers, including user stories, acceptance criteria and API specifications
- Apply data and process modelling techniques to produce unambiguous system specifications for the design and development of system software
- Apply project management methodologies to develop project plans and to cost, resource and track delivery across concurrent workstreams




- Take responsibility for deploying functional solutions, including creating and implementing system test plans that establish acceptable quality and integrity of the system before release
- Create user and training documentation and conduct formal training sessions for internal teams and client users
- Act as a central reference and information source, providing guidance and assistance to product, engineering and client stakeholders in system project decision making
- Consult with users and programmers on improvements to the functionality of our platform, web applications and integrations

Skills and experience required:

- At least five years of experience as a business analyst or systems analyst delivering enterprise software or technical projects
- A bachelor degree in information technology, engineering, science or a business discipline, or equivalent demonstrated experience
- Demonstrated written output: business requirements documents, functional specifications, user stories and acceptance criteria
- Process and data modelling capability, including process maps and data flow documentation
- Experience specifying API based integrations with enterprise platforms such as ERP, CRM, ITSM or finance systems
- Experience writing and executing system test plans and coordinating user acceptance testing
- Experience in Agile delivery using Jira and Confluence
- Ability to communicate with senior internal and client stakeholders and to hold a position when requirements are contested
- Full working rights in Australia

Desirable, not essential:

- Exposure to AI or automation products, agent based systems or LLM enabled workflows
- Experience configuring tool and data integrations for automation platforms, including MCP based integrations
- Banking, financial services or other regulated industry background
- Familiarity with control frameworks such as SOC 2.
- Business analysis or Agile certification such as ECBA, CBAP or Certified Scrum Product Owner

📌 Senior Business Analyst (Melbourne)
🏢 p8.io
📍 Melbourne