This is an immediate‑start opportunity. Early applications are strongly encouraged.
About the Company

Sydney Eye Clinic, part of the Clearsight family, is a modern, well-established ophthalmology practice in the heart of Darlinghurst. Our team of eight specialist ophthalmologists delivers expert care across eight subspecialties — Cornea, Cataract, Refractive, Retina, Oculoplastics, Paediatrics, Glaucoma and Neuro-Ophthalmology. We’re known for strong systems, clear leadership, and a genuinely collaborative team culture.

About the Role

As our Patient Services Coordinator, you’ll be the first point of contact for patients in a high-quality specialist setting — not a GP or retail environment. Working within a close-knit administration team, you’ll collaborate daily with ophthalmologists and clinical staff to keep the clinic running smoothly. This is a casual role, ideal for a student or early entry career individual. Clinic core hours are Monday to Friday, 7:00am–5:00pm, based at Darlinghurst, a short 4-minute walk from Kings Cross train station.

Duties

- Greet patients and manage check-ins, appointments, invoicing and payments

- Respond to phone and in-person enquiries with professionalism and empathy

- Maintain accurate patient records in the Genie patient management system

- Coordinate clinic flow and support doctors and clinical staff

- Liaise with optometrists and external healthcare providers





Skills & Experience

- Experience in a specialist or surgical medical practice (is welcome although not necessary)

- Strong interpersonal skills and a calm, organised approach under pressure

- High attention to detail and accuracy in patient record management

- Proficiency with Microsoft Office; Genie PMS experience highly regarded

- Current or willingness to obtain National Police Check

Culture

People enjoy working here because the team is genuinely supportive and leadership is visible and accessible. The Clinic Director provides day-to-day guidance, and the practice is well-organised with clear systems — so you can focus on delivering outstanding patient experiences. We welcome candidates from all backgrounds who share our commitment to patient-centred care.

Benefits

- Structured onboarding and full training provided from day one

- Direct support from the Clinic Director throughout your career

- Exposure to 8 ophthalmology subspecialties — rare in a single practice

- Opportunity to learn and work within the eye healthcare industry supporting our Clinicians through driving exceptional patient experience

- Career development and progression opportunities within a growing practice

How to Apply

Click APPLY and include your current CV. A brief cover letter is welcome but not required. Applications are reviewed confidentially.

📌 Medical Receptionist / Patient Services Coordinator (Darlinghurst)
🏢 Clearsight
📍 Darlinghurst