- Fixed Term Contract position through to May 2027
- Opportunity to make a real difference in the lives of nurses and midwives
- Annual salary of $130,069.54 per annum

About the QNMU

The Queensland Nurses and Midwives' Union (QNMU) is the industrial and professional organisation for nurses and midwives working in public and private health and aged care in Queensland. The QNMU seeks to promote and defend the industrial, professional, social, political and democratic interests of over 79,000 members. We have over 200 employees including organisers, professionals and administrative personnel, and manage a multi-million-dollar operating budget.

About the Role

We are seeking a Member Servicing Allocations Officer to join us at our Brisbane Office on an initial fixed term contract basis through to May 2027.

The team aspiration is for nurses, midwives and carers to be empowered and supported by their peers through sharing professional and industrial knowledge, and enabling access to specialist representation.

The role of Member Servicing & Allocations Officer exists to provide primary and comprehensive advice and information to members experiencing an issue in their workplace and provide them with a realistic expectation of the process and options for resolution. Key outcomes will include empowering members with the knowledge they need, and steps to take to resolve their workplace issue through the provision of accurate and timely advice.

About You

Working with the relevant internal stakeholders and as part of a cohesive team, you will have a professional approach, with the confidence to roll up your sleeves and get the job done.

To be successful in this role you will possess:

- Registration with AHPRA

- Demonstrated industrial experience including interpreting and providing advice on a range of state and federal industrial relations legislation
- Experience working within nursing / midwifery roles
- Demonstrated sound knowledge of state and federal industrial relations legislation
- General understanding of the industrial and professional issues affecting members
- Sound negotiation skills




- Demonstrated solution focussed skills for responding to member concerns
- Ability to continually reprioritise work
- Ability to acquire knowledge of the industrial and skilled interests of nurses and midwives
- Demonstrated ability to work as a team member and take a collaborative approach to work
- Commitment to QNMU’s values, purpose and trade unionism in general;
- Demonstrated ability to research, critically analyse, evaluate and reach sound conclusions and provide viable options
- Demonstrated ability to be self-directed, establish priorities, use initiative and be proactive in raising and dealing with issues
- High level communication skills to persuade, influence or convince within relevant field of expertise

Why join us?

Apart from a unique opportunity to join the QNMU in a rewarding role, below are just a few of our benefits:

- Starting base salary of $130,069.54 per annum
- 5 weeks annual leave per annum with 17.5% Leave Loading
- Christmas shutdown paid, no leave required.
- 3 weeks personal leave per annum.
- Flexible and Hybrid work options
- Health and Wellness initiatives
- Option to work compressed hours 9-day fortnight or accrue Monthly ADOs

An inclusive culture that celebrates all!

Our workplace is strongly committed to celebrating all individuals for who they are. We recognise that each of us offers unique strengths; sometimes it just takes a little bit of flexibility and support to allow those strengths to shine… and we are here for it! We strongly encourage people of all backgrounds, identities and abilities to apply - this is a safe, inclusive and supportive space, and we welcome all with open arms!

If there are any supports or adjustments,



we can make during the recruitment process that will allow you to put your best self forward and demonstrate your capability to full potential, please let us know. We will be happy to accommodate in any way we can.

How to Apply

To apply, click on "Apply" and submit your resume and a cover letter outlining what interests you about working for the QNMU and what related skills and experience you would bring to this role. Applications close COB, Friday 18th September 2026. For any recruitment queries, please contact Chris Jones at *******@qnmu.org.au

By applying for this role, you acknowledge that if the QNMU holds information about you, it may be considered as part of the recruitment process. You also acknowledge that you have full Australian working rights.

Further information

For further information about the QNMU, head to our website www.qnmu.org.au

“The QNMU is an Equal Opportunity Employer and encourages women, people of Aboriginal or Torres Strait Island descent, people with a disability and people from non-English speaking backgrounds to be part of an organisation that promotes a diverse and safe workplace environment”. Selection for all vacancies is made based on merit”.

The Queensland Nurses and Midwives’ Union of Employees (QNMU) collects personal information from you for the purpose of your job application during the course of the recruitment and selection process. We usually collect personal information from prospective employees through the application form, from referees or through a recruitment agency. We may disclose your personal information to your referees and other persons you nominate or mention in your application. Where you do not provide us with your personal information, we may not be able to consider your application or engage you as an employee of the QNMU. For information on how you may access or correct your personal information or how you can make a complaint about a breach of the Australian Privacy Principles, please refer to the QNMU Privacy Policy at www.qnmu.org.au.

📌 Member Servicing & Allocations Officer (West End)
🏢 Queensland Nurses and Midwives' Union
📍 West End