Senior Legal Administration Officer, Ongoing opportunity based in Sydney CBD

The Department of Customer Service is seeking an experienced Senior Legal Administration Officer for an ongoing position within their Prosecutions Legal Administration team supporting SafeWork NSW and the State Insurance Regulatory Authority (SIRA).

- Clerk Grade 7/8, $116,981 - $129,492+ super, commensurate with experience
- Ongoing, full-time opportunity
- Sydney CBD office location
- While we support hybrid and flexible working options, the successful candidate will be required to attend the office as needed to meet business requirements, generally averaging three days per week.

The opportunity and the role:
The Senior Legal Administration Officer will manage the delivery of a range of services to a large, busy Legal team, with a focus on supporting that team to conduct litigation for, and provide legal advice to, SafeWork NSW and SIRA.

To be successful in this role it is essential that you are motivated and a strong effective communicator who is able to plan and prioritise work and manage competing deadlines. Prior experience working in a legal team is desirable.

Your key accountabilities include:

- Oversee and coordinate the delivery of administrative and support services by the administrative service staff to ensure the business needs of the Legal team/clients are met
- Ensure the effective management of competing priorities, and delivery of work to client agencies and the Legal team, within expected deadlines.
- Monitor and address complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues
- Coordinate and manage records and prosecution databases,



complying with administrative processes, policies and systems, to ensure that all information is accurate, stored correctly and accessible
- Prepare and produce data on prosecutions, KPIs, and other team deliverables as required by client agencies and external stakeholders
- Manage or participate in projects on a range of administrative issues such as systems changes, procurement, staff, KPI reporting and ministerial briefs
- Develop and maintain collaborative and consultative stakeholder/client relationships

The role is for you if you enjoy working in a team environment with competing priorities, can provide leadership and direction to others, and are committed to achieving high levels of quality and service delivery across a range of administrative duties.

This role has direct reports.

When applying you need to:
Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via ••••@customerservice.nsw.gov.au.





Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 10am Monday 14th September

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our outstanding state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 •••• •130 or ••••@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Senior Legal Administration Officer (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney