Job Description

Sofitel Brisbane Central is seeking a passionate and driven Training & Development Officer to join our Talent & Culture team.

This is a high-impact role responsible for building capability, driving compliance and creating meaningful development opportunities across the hotel. Working closely with the Director of People & Culture and hotel leaders, you will champion a culture of continuous learning while ensuring our people have the skills, knowledge and confidence to deliver exceptional luxury experiences.

You will take ownership of our learning and development agenda, with a solid focus on training, compliance, talent development and early careers.

Key Responsibilities
Lead Learning & Development: Plan, coordinate and deliver engaging Sofitel, Accor and hotel-specific training programs.
Drive Compliance: Own mandatory training, monitor completion, identify risks and ensure the hotel remains audit-ready.
Build Capability: Partner with leaders to identify capability gaps,



coach teams and develop targeted learning solutions.
Onboarding & Performance: Lead the current employee onboarding experience and support performance, development and career conversations.
Talent & Succession: Support talent identification, career pathways, succession planning and Accor development programs.
Early Careers: Manage relationships with TAFEs, universities and education providers, including apprenticeships, traineeships, internships and work experience.
Reporting & Governance: Maintain accurate training records, dashboards and compliance reporting, providing insights to leaders and the Executive Committee.
Culture & Engagement: Champion a culture of continuous learning, accountability, recognition and skilled growth.
Stakeholder Partnership: Work closely with department leaders, People & Culture and external partners to build workforce capability and support business objectives.

📌 Training And Development Officer Brisbane
🏢 Sofitel
📍 Brisbane