Working across Sales, Customer Success, Finance and Product, you’ll help keep subscriptions, renewals and billing running smoothly.

You’ll manage subscription changes, maintain accurate records, respond to customer and internal enquiries and ensure information is kept up to date across our systems.

Key responsibilities include:
Process new subscriptions, renewals, amendments and cancellations
Manage subscription billing and scheduled bill runs
Monitor renewals and upcoming contract changes
Respond to customer and internal subscription enquiries
Maintain accurate subscription and billing information
Review invoices, credits and payments
Work with internal teams and third-party suppliers to resolve issues
Support reporting and continuous improvement of subscription processes

About You

You’re organised, accurate and enjoy working with systems, numbers and people.

You bring:
Experience in administration, billing, subscriptions, sales support or a similar role
Strong attention to detail and organisational skills




Good communication and customer service skills
Confidence working with business systems and data
Intermediate Excel skills
A proactive, problem-solving approach

Experience with ERP systems, subscription or recurring revenue models, bookkeeping or purchasing workflows will be highly regarded.

Why Join Aptella?

You’ll join a supportive team in a growing technology business, with the chance to build your experience across subscriptions, customer service, finance and business systems.

What You’ll Get
Career development and ongoing learning
Wide-ranging national role across multiple teams
Flare discounts and wellbeing benefits
Discounted gym memberships and health insurance
Supportive and collaborative team culture

The Chance

If you’re someone who loves the detail, enjoys working with systems and takes pride in getting things right, we’d love to hear from you.

📌 National Subscriptions Administrator Bundoora
🏢 Aptella
📍 Bundoora