Luxury Boutique Door Host / Concierge – Waiter Experience

Looking for a change from restaurants or hospitality?

We are seeking confident, well-presented people with experience as a waiter, waitstaff member, restaurant host, concierge, or in hospitality customer service to join a luxury boutique in Sydney CBD.

This is a customer-facing Door Host / Concierge position working alongside the boutique security team. It is not a waiter table-service role and does not perform licensed security duties.

The Role
Welcome clients and manage entry to the boutique
Maintain a calm, skilled presence at the entrance
Communicate clearly with the boutique security team by radio
Manage queues, busy periods and unexpected situations calmly
Remain standing, attentive and aware throughout the shift
Deliver premium customer service in a luxury retail environment

What We're Looking For
At least 1 year of waiter, waitstaff, hospitality, retail or customer-facing experience
Confident and professional communication
Excellent personal presentation
Calm, reliable and comfortable dealing with the public
Solid situational awareness
Comfortable standing throughout the shift




Weekend availability

Waiter and hospitality experience is highly transferable to this role. No luxury retail, concierge or door-host experience is required, but relevant experience is welcome.

Pay: From $30.00 per hour

Job type: Permanent, Part-time

Work location: Sydney CBD, in person

Pay: From $30.00 per hour

Application Question(s):
Please answer Yes or No: Are you available to work weekends and retail hours, approximately 10am–6pm?
In 2–3 sentences, describe a time you handled a difficult customer or guest while staying calm and skilled.
Please answer Yes or No: This position requires you to remain standing at the boutique entrance for most of an 8-hour shift. Are you comfortable doing this?
Please answer Yes or No: This role involves managing client entry and confidently dealing with difficult or unexpected situations. Are you comfortable with this responsibility?

Experience:
Hospitality or customer service role: 1 year (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Luxury Boutique Door Host / Concierge – Waiter Experience Haymarket
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