About the role

You'll be JLR's in-market lead for the Body & Paint Programme across Asia Pacific, Importer and Overseas markets — responsible for an authorised bodyshop network delivering structural, non-structural and EV repairs to manufacturer standard, every time. You're the connection point between JLR, National Sales Companies, importers, Authorised Bodyshops, Surventis and the team. This is a market to run, not a report to file — you set the direction for the network, you hold it to standard, and you're measured on what it actually delivers.

Key responsibilities
Programme governance and compliance including annual standards evaluations, re-certifications, onboarding and network exits
Maintain accurate compliance status in FIMS and identify, escalate and remediate non-compliance
Assess network capability, capacity and gaps, and bring recent bodyshops through to certification
Lead commercial initiatives that lift OEM parts sales, customer retention, workflow and business performance
Manage insurer engagement, accident management, total loss avoidance and repair retention
Lead regional recognition activity including Bodyshop of the Year




Monitor market KPI performance against agreed targets with monthly and quarterly reporting to JLR and market stakeholders
Maintain programme data accurately in MONITRR and related systems
Ensure standards adherence, training compliance and technical capability across the network
Monitor technician competency, EV training compliance and repair quality to manufacturer specification

About you
Proven experience running bodyshops, managing an automotive network, or delivering an OEM programme
Demonstrated knowledge of what moves cycle time and labour recovery
Proven experience managing compliance and governance frameworks including audits, standards evaluations and remediation
Solid analytical and reporting skills with commercial instinct to identify market opportunities
Ability to influence without direct authority
Willingness to travel across the APIO market
Full working rights in Australia and a current driver's licence
Experience with EV repair certification, insurer and accident management relationships, or OEM approved-repairer programmes viewed favourably

About us

Outsorc Ltd delivers the JLR Body & Paint Programme in market.

📌 Body & Paint Programme Manager – Jlr Apio Sydney
🏢 Vehicle Repair Certification
📍 Sydney