About the role

As Night Duty Manager, you'll oversee evening operations across the venue, ensuring exceptional service standards, gaming compliance, team performance, and a smooth close each shift. The role predominantly works evening and late-night shifts, with the venue trading through until 3:00am.

Key responsibilities
Leading venue operations during evening and closing shifts
Managing gaming operations and ensuring all compliance requirements are met
Completing venue close procedures, daily reporting and cash reconciliations
Supporting and supervising team members across bar, gaming and floor operations
Handling customer enquiries and resolving issues professionally and confidently
Ensuring high standards of presentation, cleanliness and safety are maintained
Driving a positive team culture and guest experience throughout the shift

About you
Previous Duty Manager, Supervisor or Senior Hospitality experience
RSA and RP Badge essential
Gaming Manager's Badge preferred, or willingness to obtain
Strong understanding of gaming compliance and venue close procedures
Confidence working autonomously and making decisions independently
Excellent customer service and communication skills




Availability to work late nights, weekends and public holidays
A proactive, self-motivated approach and strong attention to detail

About us

The Mansfield Park Hotel is a busy local favourite, known for outstanding hospitality, a welcoming atmosphere, and strong community connections. At Piermount Services, we are committed to fostering a diverse and inclusive workplace where individuality is respected and valued.

Benefits
A supportive, people-focused leadership team
Access to a complimentary Employee Assistance Program (EAP) to support wellbeing
Autonomy to make decisions and influence venue success
Career progression across a growing hospitality group
Ongoing training and development
A excellent team culture and a venue you'll be proud to represent
Group-wide discounts and perks

Find Your Place at Piermount

Thank you for your interest in joining our team. We aim to respond to all applications, regardless of the outcome. Due to the volume of submissions, some responses may be automated. We genuinely appreciate the time you've taken to research and apply.

📌 Night Gaming / Duty Manager Mansfield Park
🏢 Mansfield Park Hotel
📍 Mansfield Park