About the role

Bremmar is seeking an experienced people, technology and service leader to join the Leadership Team and take ownership of the performance, culture, and future direction of its Managed Services function. This is a senior leadership role that operates closely connected to service delivery. You will lead the full Managed Services operation, remain closely connected to day-to-day performance, stepping in where leadership, prioritisation, or operational direction is required. Reporting directly to the Managing Director, you will work within the Bremmar Leadership Team to contribute to company strategy, lead organisational improvement, and build a scalable Managed Services operation that supports continued growth.

Key responsibilities
Oversee the complete Managed Service delivery environment
Ensure operational performance, service standards, appropriate resourcing and financial outcomes
Lead, coach, and develop the Managed Services team leaders
Build a high-performance culture with explicit accountability
Improve systems, processes, and scalability with modern practices to support Bremmar's growth




Ensure that the Managed Services function evolves with future client and industry needs
Ensure the right people, accountabilities, systems, and processes are in place so that technical issues are resolved effectively and clients receive a consistently high standard of service

About you
Demonstrated success in building an exceptional IT team of 5 - 15 people
Robust people leadership, commercial judgement and operational management skills
The ability to balance strategic leadership with practical operational involvement
A track record of improving service quality, efficiency, accountability and profitability
Ready to contribute to the future of Bremmar as part of its Leadership Team

Why you'll love working at Bremmar
Our team is humble, we genuinely care, we're here to do better and we have each others backs
We're purpose-led and work together to support organisations that uplift the community
We genuinely enable our team, providing growth opportunities and leadership opportunities

📌 Head Of Managed Services Osborne Park (Australia)
🏢 Bremmar Consulting
📍 Australia