Sales Support Executive

Enfinity is looking for a Sales Support Executive to support the team and help deliver a high level of service to our customers and retail partners. This is a hands-on role suited to someone who enjoys solving problems, building relationships and keeping the sales process moving.

Enfinity is home to ECOXGEAR, a range of rugged audio, communication and outdoor lifestyle products designed for people who work and play outside.

Working closely with the National Sales Manager, customers and internal departments, you will assist with day-to-day sales administration, account support, product enquiries and order coordination.

Your responsibilities will include:
Supporting with customer enquiries, quotes and order processing
Providing product information and assisting customers with product selection
Managing incoming phone and email enquiries
Following up orders, stock availability, deliveries and backorders
Maintaining accurate customer, pricing and product information
Assisting with current account setup and ongoing account support
Assist with warehouse, operations and other internal teams
Preparing sales reports, presentations and customer documentation
Supporting promotions, product launches,



trade shows and industry events
Helping identify opportunities to improve customer service and internal processes

We are looking for someone who is proactive, reliable and comfortable taking ownership of customer requests from start to finish.

To be successful, you will ideally have:
Previous experience in sales support, customer service, administration & account coordination
Solid communication and relationship-building skills
Excellent attention to detail and organisational ability
Confidence managing multiple priorities and deadlines
A practical, solutions-focused approach
Positive computer skills and experience using Microsoft Office and CRM or ERP systems
The ability to work independently while supporting a broader team
An interest in learning technical products and explaining them clearly to customers

Knowledge of, or a passion for, the outdoor, camping, 4WD, marine or adventure industries would be highly regarded, but is not essential.

Experience or technical knowledge relating to Audio and Communication (UHF CB / VHF Marine) CB or two-way radio products will be very highly regarded.

📌 Sales Support Executive Auburn
🏢 ENFINITY
📍 Auburn