About the role

This is a Client Services & Office Coordinator role at a growing audit and advisory firm. You'll be the central point of coordination across the business — supporting billing, managing workflows, coordinating diaries, and ensuring a seamless client experience. If you enjoy variety, take ownership of your work, and like being across everything that's happening in a business, this role will suit you.

Key responsibilities
Managing incoming calls and client enquiries
Coordinating Partner and team diaries, meetings, and deadlines
Raising invoices and supporting billing processes
Assisting with WIP tracking and debtor follow-up
Supporting workflow management across multiple engagements
Coordinating audit schedules, client information requests, and key deliverables
Assisting with onboarding current clients and setting up jobs
General administrative support across the team

About you
Previous experience in an administrative, office coordination, or client services role
Highly organised with robust attention to detail




Confident communicator with a professional approach
Proactive and able to manage multiple priorities
Comfortable working with systems and technology (Microsoft 365 essential)
Experience in an accounting or professional services firm is highly regarded

About us We are a growing audit and advisory firm based in Robina, working with a diverse range of clients including not-for-profits, charities, and private businesses. Our firm is modern, systems-driven, and focused on delivering high-quality outcomes while maintaining a collaborative and supportive team environment.

Benefits
Varied role with real responsibility and ownership
Exposure to all areas of a professional services firm
Supportive and down-to-earth team
Modern systems and processes (cloud-based environment)
Chance to grow into a broader operations or practice management role
Robina location with easy parking and outstanding local amenities

📌 Practice Coordinator Robina
🏢 Allen Audit and Advisory
📍 Robina