About the role

Working closely with our Optometrists and the rest of our team, you will play an important role in providing an excellent experience for our patients from the moment they book their appointment through to receiving their new eyewear.

Key responsibilities
Assisting Optometrists with patient pre-testing
Front desk and general administration
Booking and managing patient appointments
Providing exceptional customer service and patient care
Helping patients select frames that suit their needs, lifestyle and personal preferences
Learning about different lens technologies and recommending appropriate lens options
Explaining lens options and eyewear recommendations to patients in a explicit and easy-to-understand way
Processing and managing customer eyewear orders
Liaising with optical laboratories and suppliers
Following up orders and ensuring customers receive their eyewear in a timely manner

About you
Warm, friendly and genuinely enjoys helping people
Confident and professional when communicating with patients




A quick learner who is comfortable picking up new computer systems and software
Technologically confident with robust general computer skills
Naturally curious and interested in science, healthcare and how things work
Able to quickly learn technical information and understand the principles behind different lens options
Comfortable explaining technical information to patients in a simple and approachable way
Organised, reliable and able to manage multiple tasks
A team player who is happy to pitch in wherever needed
Qualified, well-presented and takes pride in their work

About us At Peninsula EyeCare, you'll be joining a professional healthcare environment where patient care and quality service are at the heart of what we do. You'll have the opportunity to develop specialist knowledge in optics and eyewear while working alongside an experienced optometry team. This is a varied role where you'll combine healthcare, technology, customer service, science and practical problem-solving every day.

📌 Optical Dispenser Kippa Ring (Kippa-Ring)
🏢 Peninsula Eyecare
📍 Kippa-Ring