Banhams WA is a well-regarded, privately owned company operating across theFire services industry . Delivering comprehensive, statewide fire protection solutions, we work across inspection, testing, maintenance and rectification, aligned to Australian Standards and best-practice methodologies. We are seeking aService Coordinator to join our team and play a key role in supporting our fire operations.

Role Overview

As a Service Coordinator, you will sit at the centre of our fire services operations. This is a quick-paced, hands-on coordination role where you will manage the flow of work from job request through to completion. You’ll be responsible for keeping jobs moving, technicians scheduled, clients informed, and systems updated.

This role suits someone who enjoys being busy, takes ownership, and has robust prioritisation and follow-through skills.

Key Responsibilities
Coordinate reactive and planned fire service works end-to-end
Schedule technicians and manage daily workloads across fire services
Log jobs accurately and maintain detailed job notes
Liaise with technicians, colleagues, and clients to progress works
Organise and follow up quotes where required




Monitor job status and chase progress to ensure timely completion
Update systems and reporting tools with a high level of accuracy
Escalate issues early and support service delivery targets

About You

You are organised, proactive, and comfortable managing competing priorities. You pay close attention to detail and take pride in keeping things running smoothly. You communicate clearly and confidently and are comfortable dealing with both technicians and clients.
Previous experience in aservice coordination, scheduling, or admin role
Exposure to thefire industry or a related trade-based environment
Experience usingUptick or similar service management systems
Strong prioritisation and time management skills
High attention to detail and commitment to accurate reporting

(No formal qualifications required – training and support will be provided.)

Why Join Banhams
Join a respected and growing WA fire services provider
Work in a supportive, team-oriented workplace
Gain exposure across a broad range of fire services
Long-term stability with opportunities to grow your skills
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📌 Service Coordinator Perth
🏢 Banhamswa
📍 Perth