Hospitality Operations Manager 12-month Contract

This is a fantastic chance to lead three key venues within the 4 Pines hospitality portfolio: 4 Pines Manly, 4 Pines Truck Bar and 4 Pines Torquay.

You’ll work closely with Venue Managers to build high-performing teams, strengthen commercial performance and deliver memorable experiences that turn guests into long-term brand advocates. This is a hands-on leadership role for someone who can balance people, performance and operational discipline while bringing energy, fresh thinking and a genuine passion for hospitality.

Key Responsibilities
Lead and develop Venue Managers, building a fun, inclusive and high-performing culture.
Set clear expectations and drive accountability across the portfolio.
Deliver sustainable revenue growth, profitability and solid commercial performance.
Support venues to execute annual plans and key business priorities.
Create activations and current revenue prospects that increase visitation, spend and engagement.
Uphold 4 Pines brand standards across all venues, ensuring the customer experience,



presentation and operations consistently reflect the brand.
Partner with Marketing, Sales, People & Culture and other key stakeholders.
Improve operational efficiency through consistent systems, technology and smarter ways of working.
Maintain high standards across safety, compliance, and licensing.
Challenge existing ways of working and encourage continuous improvement.

About You
An experienced hospitality operator with a strong track record of leading Venue Managers and management teams.
A hands-on and visible leader who enjoys coaching people and building capability.
Commercially astute, with experience managing budgets, revenue, labour, costs and overall business performance.
Passionate about hospitality, brand experiences, and outstanding customer service.
A strong communicator and natural connector who can build trusted relationships across a broad stakeholder group.
Experienced in liquor licensing, food safety and operational compliance.
Able and willing to travel interstate regularly

📌 Hospitality Operations Manager Sydney
🏢 Asahi
📍 Sydney