FRONT OF HOUSE TEAM MEMBER

Location: Wolf of the Willows Brewing, Mordialloc

Employment Type: Casual

Reports to: Management

About Wolf of the Willows

Wolf of the Willows is an 12+ year strong, family-owned and operated brewery creating drinks with character - from flavourful beers to inventive boozy sodas and mindful non-alcoholic brews. We’re here to bring people together through exceptional drinks that tell a story, proudly independent, distinctly Australian and always evolving. Our Taproom is a welcoming, community-focused venue where great beer, positive food and positive times come together.

We’re proud to be a place for our locals, families and visitors to eat, drink, listen to live music and enjoy everything the Taproom has to offer.

About the Role

We’re looking for an experienced and friendly Front of House Team Member to join our Taproom team.

You’ll be responsible for providing great customer service, serving beer and beverages, taking food and drink orders and helping keep the venue running smoothly. You’ll need to be confident working independently, including opening and closing the venue.

Key Responsibilities
Welcome customers and provide friendly, knowledgeable service
Pour and serve beer, wine and other beverages, including cocktails as required




Develop a solid knowledge of Wolf beers and confidently make recommendations
Take and process food, beverage, takeaway and merchandise orders
Communicate effectively with the kitchen and wider FOH team
Maintain a clean, organised and welcoming bar and venue
Restock beer, glassware and FOH supplies
Complete opening and closing procedures and checklists
Assist with functions & events
Follow RSA, food safety, and venue procedures
Report stock, equipment or operational issues to the appropriate manager

About You
Previous hospitality experience in a bar, pub, brewery, restaurant or similar
Experience opening and closing a venue
Excellent customer service and communication skills
Confident working independently and as part of a team
Comfortable using POS systems
Genuine interest in craft beer and hospitality
Reliable, organised and able to stay calm during busy service
Well presented with a positive, can-do attitude

Requirements
Current RSA certificate
Availability for evenings, weekends and public holidays
Ability to work on your feet and safely move beverage stock as required

Pay: $33.85 – $34.96 per hour Expected hours: 4.0 – 15.0 per week

Work Location: In person

📌 Front Of House Staff Mordialloc
🏢 Wolf of the Willows Brewing
📍 Mordialloc