Front Desk / Customer Sales

About the business

Alltrade Aluminium is a leading trade and direct to public retail store specialising in aluminium, stainless steel and glass supplies. We have two locations, one in North Melbourne and another in Dandenong South. This position is based in North Melbourne.

The Role

Currently we are on the lookout for our next admin superstar to fill the role of customer facing sales and telephone enquiries. The role is based in North Melbourne, close to Macaulay train station and the Boundary Road bus interchange. The role is a multifaceted one with a ‘many hats’ approach. We are seeking someone who is highly motivated and personable to be the face of our company.

Skills required
Customer service experience (Minimum 2 years)
A customer focused attitude with excellent relationship management skills
Excellent analytical, verbal and written communication skills
Must be proficient with Microsoft Excel and Google Drive
Solid attention to detail
Fantastic time management and organisational skills
Ability to work independently as well as a team setting
Must be able to cope in a fast-paced work workplace and work well under pressure
Knowledge in administration and the building industry is a bonus (But not a must!)





Role duties include by are not limited to:
Delivering a high level of customer service at all times
Handling enquiries from retail and industry customers face to face and over the phone
General office administration
Maintaining front office area
Building product knowledge through the use of our websites
Answering all incoming phones

What we offer
Monday to Friday, 7:30am to 4:30pm – no weekend work!
Friendly, supportive team setting

If you think this could be you, please email a cover letter and your resume to @alltradealuminium.com.au

Applications that do not include a cover letter will not be accepted, we need to see that you can communicate effectively via written examples. If you are successful, you will be contacted for an initial phone screen interview.

Please Note: This opportunity is for individuals genuinely interested in the position. If you're contacted, we kindly ask that you respond to phone calls or emails, and attend any scheduled interviews—or let us know in advance if you're unable to make it. Non-responsiveness may be reported to Centrelink as part of our applicant tracking process.

📌 Front Desk / Customer Sales North Melbourne
🏢 Alltrade Services
📍 North Melbourne