QCS provides secure, modern, and responsive correctional services which rehabilitate prisoners and offenders and prevent crime making Queensland safer. QCS staff come from all walks of life and are united by the rewarding, exciting and agile lifestyle of working in corrective services.

The Senior Training Officer, Custodial Operations provides significant assistance to the Manager, Operational Training in the design, implementation, review and assessment of custodial training programs, offered through the QCSA to meet training needs of custodial operations and the Agency. In addition, this role will plan the training calendar in accordance with the resourcing requirements for custodial officer training across QCS.

Essential role requirements:
Experience in the delivery of competency-based training and assessment.
Experience in and a detailed understanding of the operations of the corrections industry particularly those related to the operations of a correctional centre.
Knowledge and skills to deliver and assess staff in Entry Level Training and Correctional Practices competencies and assessments.
Knowledge of adult learning principles and the ability to apply those in the design and delivery of training.




Conflict resolution and problem solving skills to deal with trainee custodial officers whilst conducting entry level training.
Excellent presentation skills with the ability to think on your feet when facilitating.
Confident facilitator with demonstrated capability to successfully engage a diverse audience of adult learners to help cement knowledge transfer and application.
Demonstrated ability to work under pressure, meet tight deadlines and work in a team workplace.
Highly developed written and oral communication skills to ensure training programs and delivery of those programs is designed for the target audience.
Demonstrated skills in negotiating service delivery priorities, deadlines, and resources.

Other conditions and requirements:
Current Certificate III in Correctional Practice
Current Certificate IV in Training & Assessment or skill set, or ability to attain such certificate (The successful applicant will to be required to successfully complete Enterprise Trainer Assessor Skill Set).
There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

Applications to remain current for 12 months.

📌 Senior Training Officer Custodial Operations Townsville (Australia)
🏢 Queensland Corrective Services
📍 Australia