Join a growing technology business delivering national digital projectsWork across large-scale digital signage installations and rolloutsHands-on role combining IT support, hardware and digital technologyOpportunity to grow with an expanding project pipelineAbout the CompanyThis organisation is an established technology provider delivering end-to-end digital and hardware-led solutions across a range of industries.
Operating nationally, they support clients with large-scale digital signage deployments, technology rollouts and tailored project delivery.With a strong reputation for quality, reliability and customer service, the business continues to grow its project pipeline and delivery capability.About the RoleWe are looking for an IT Support Technician with experience in digital signage or AV technology to join the team and support the delivery, installation and ongoing operation of digital signage solutions.This is a hands-on role suited to someone who enjoys getting involved across IT support, hardware, networking and digital display technology.
You will work closely with customers, internal teams and field technicians to ensure digital signage solutions are installed, configured and operating effectively.Key ResponsibilitiesProvide Level 1/2 IT and technical support across digital signage environmentsInstall, configure and troubleshoot digital displays, media players and signage hardwareSupport the deployment and rollout of digital signage solutions across customer sitesTroubleshoot issues relating to hardware, software, connectivity and network configurationAssist with device configuration, imaging,



software installation and system updatesMonitor digital signage platforms and respond to technical incidentsWork with internal teams and third-party vendors to resolve technical issuesProvide remote and on-site technical support where requiredMaintain accurate documentation, asset records and support ticketsAssist with testing and commissioning current digital signage solutionsTravel to customer sites for installations, upgrades and troubleshooting when requiredSkills and Experience RequiredPrevious experience in an IT Support, Field Support or Technical Support roleExperience working with digital signage, AV, media players or display technologyStrong troubleshooting skills across hardware, software and networkingUnderstanding of TCP/IP, DHCP, DNS and basic networkingExperience supporting Windows-based devices and applicationsComfortable working with hardware, cabling, peripherals and technical equipmentStrong customer service and communication skillsAbility to work independently and manage multiple technical issuesComfortable working in a hands-on environment and travelling to customer sites when requiredExperience with digital signage platforms or CMS solutions will be highly regardedWhat's in It for You?
This is a great opportunity to join a growing technology business where you can gain exposure to large-scale digital projects, emerging technology and end-to-end project delivery.
You'll have the opportunity to develop your technical skills while working across both IT and digital signage environments.
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📌 Support Technician (Melbourne)
🏢 The Network Technology Recruitment
📍 Melbourne