Injury Management Advisor | NSW, ACT & Current ZealandAbout the OpportunityThis is not your typical Injury Management role.
We're looking for someone who genuinely cares about people.
Someone who brings positive energy, builds trust easily, and is passionate about helping others achieve the best possible outcomes during challenging times.As our Injury Management Advisor, you'll play a critical role partnering with leaders, injured team members, treating practitioners and external stakeholders to support safe, sustainable return to work outcomes across NSW, ACT and New Zealand.
You'll be the go-to expert for injury management, workers' compensation and rehabilitation, helping create positive experiences while driving strong business outcomes.Success in this role will come from your ability to balance empathy with commercial thinking, influence stakeholders, and build meaningful relationships across a diverse workforce.Based in Huntingwood with a 4 day on-site presence, you'll enjoy a highly visible role that combines strategy, coaching, claims management and continuous improvement.What You'll Be DoingLead injury management and return to work practices across NSW, ACT and New Zealand operationsCoach and support leaders to confidently manage workplace and non-work-related injuriesPartner with injured workers, healthcare providers and insurers to achieve successful recovery outcomesOversee workers' compensation claims, ensuring compliant, timely and cost-effective managementDrive early intervention initiatives that improve wellbeing outcomes and reduce claim durationsAnalyse injury trends and claims data to identify opportunities for improvementCollaborate with People & Culture, operational leaders and external providers on complex casesSupport fitness for work assessments,



rehabilitation programs and return to work plansDeliver training and education programs that build injury management capability across the businessContribute to strategic projects, reporting and continuous improvement initiativesWhat You'll BringEssential ExperienceAllied Health qualification and experienceReturn to Work Coordinator Accreditation (ideal)Minimum 3 years' experience in Injury Management and Workers' CompensationStrong understanding of return to work legislation and claims management processesExperience working with insurers, medical providers and rehabilitation professionalsThe Culture Fit We're Looking ForThis role is all about people, so culture fit is incredibly important.Naturally builds rapport and trust with peopleBrings energy, positivity and enthusiasm to your work every dayIs empathetic, caring and genuinely invested in helping others succeedCan navigate difficult conversations with compassion and professionalismLoves partnering with stakeholders and creating strong relationshipsTakes ownership, follows through and delivers on commitmentsThrives in a collaborative team environmentHas a passion for making a meaningful difference in people's recovery and wellbeing journeyWhy Join MetcashExtra Leave: Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annuallyCareer Growth: Access learning, development and career progression opportunitiesParental Leave: 12 weeks of gender-neutral paid parental leave for primary carersInclusive Culture: Proud Bronze Employer for LGBTQ InclusionGender Equity: Gender pay gap under 5%Wellbeing: Gold accreditation by Mental Health AustraliaFlexibility: FlexReady accredited workplaceTeam Member Perks: Exclusive discounts through the Our Local app
#J-*****-Ljbffr

📌 Injury Management Advisor Nsw/Act (New South Wales)
🏢 Metcash
📍 New South Wales