A Senior Operations Manager role leading safe and efficient operational activities across a complex service environment.
You will provide leadership, guidance, and coaching to supervisory teams, ensure effective workforce planning and deployment to meet operational requirements, and build and maintain strong relationships with customers, clients, and key stakeholders.
This role is not you typical 9-5.Key responsibilitiesLead safe and efficient operational activities across a complex service environmentProvide leadership, guidance, and coaching to supervisory teamsEnsure effective workforce planning and deployment to meet operational requirementsBuild and maintain strong relationships with customers, clients, and key stakeholdersEnsure compliance with contractual obligations, service standards, and organisational policiesMonitor operational performance and implement continuous improvement initiativesCoordinate activities across multiple operational functions to achieve business objectivesLead responses to operational disruptions, incidents,



and emergency situationsPromote and maintain a proactive safety cultureAbout youProven leadership experience within large scale operational environmentsCandidates with experience leading operations within logistics, transport, rail, aviation, or related industries are encouraged to apply.Experience managing complex frontline operations and evidence managing complex stakeholder engagementDemonstrated success leading teams in safety critical or high risk environmentsStrong understanding of compliance, risk management, and operational standardsAbility to monitor and manage performance against agreed targets and service levelsExcellent stakeholder management and relationship building skillsStrong decision making capability in quick-paced and challenging situationsExcellent organisational, communication, and problem solving skillsHigh attention to detail and strong operational discipline
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📌 Head Of Operations (Melbourne)
🏢 People2people - Melbourne
📍 Melbourne