Job Description - Sales and Service Consultant *******SU)Job DescriptionSales and Service ConsultantJob Number:******SUReady for more than just a job?
At RACQ, we're driven by purpose, making a real impact every single day.
Join a team that's supportive, inclusive, and genuinely passionate about helping others.
If you're looking for a fresh challenge, this is your opportunity to build recent skills, grow your career, and shape a future you're proud of.About the Role:As a Sales and Service Consultant you will be the trusted first point of contact for our members, assisting members on inbound calls, providing expert guidance, and connecting them with solutions across our trusted range of products and services.
No contact centre experience?
No problem.
This is the perfect entry-level opportunity for someone with a positive attitude, strong communication skills, and a genuine passion for helping others.
We'll provide comprehensive training, ongoing coaching, and the support you need to succeed.Along the way, you'll build valuable customer service and sales skills, gain confidence, and unlock exciting career development opportunities within RACQ.
Best of all, you'll be part of a collaborative team that celebrates success, supports one another, and is committed to helping you grow.Hours, Training and Location:Start date 28th September with interviews scheduled to run on 3rd SeptemberContract duration is 12 months with the possibility of extension or permanent appointmentRate of pay is $***** per hour + super + loadingsPart-time positions, 30 hours per week, 4 days a week, 8 hours a day including unpaid lunch breakShift option 1: Sunday to Wednesday (Sunday loading 68%)Shift option 2: Wednesday to Saturday (Saturday loading 50%)Rotating shifts, with start times between 6:30AM and 10:00AMFinish times between 2:30pm and 6:00pmSupported onsite training at our Eight-Mile Plains locationHybrid work from home - combination of onsite and at home after 3-6 months,



based on performance.What You'll Be Doing:Chatting with members to understand their needs and offer tailored solutionsCreating positive experiences with every interactionStaying up to date with RACQ's products and servicesAbout You:Friendly, engaging, and genuinely enjoy helping othersCalm under pressure and quick to bounce back from challengesEager to learn and grow in a fast-paced, team-focused environmentConfident using computers and communicating clearlyHold a minimum Year 12 High School CertificateWhy join RACQ?
RACQ is here to drive a better future for all Queenslanders.
With more than 1.7 million members, we're built on helping people when they need it most.
Join our team and play a part in supporting our members to move and live safely, securely and sustainably.
We're evolving with smarter, more sustainable solutions that make a real difference across Queensland.
And while our reach is big, we stay small enough to support your career with care.
At RACQ, you'll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive.
Learn more about our culture and our commitment to diversity and inclusion at about-usWhy you'll love working at RACQ:At RACQ, we support your work, wellbeing and career through benefits that matter.Free RACQ roadside assistance from day oneEnjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.Exclusive employee discountsAccess discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.Wellbeing that goes beyond the basicsTake advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.Flexibility that works for real lifeOur weFLEX approach supports balance, performance and collaboration whether you're working from home, the office, or a mix of both.Successful candidates will be asked to complete background checks to progress their application.
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📌 Sales And Service Consultant (Brisbane)
🏢 Royal Automobile Club Of Queensland
📍 Brisbane