Job DescriptionHeritage Stone is one of Brisbane's leading stone fabrication and installation companies, specializing in premium natural stone and engineered stone benchtops for residential and commercial projects.With a reputation for quality workmanship, outstanding customer service and reliable project delivery, we work closely with homeowners, builders, cabinet makers and commercial clients across South East Queensland.As our business continues to grow, we are looking for an organized, proactive and customer-focused Project Operations Coordinator to join our team.This is a key operational role within our business and offers excellent long-term career opportunities.About the RoleThis position is responsible for coordinating projects from the time an order is confirmed until the project has been successfully completed.You will become the communication hub between customers, builders, cabinet makers, suppliers, factory staff, site measurers and installation teams.Your goal is to ensure every project progresses smoothly, efficiently and professionally while delivering an outstanding customer experience.Key ResponsibilitiesProject CoordinationManage projects from order confirmation through final completionCoordinate customer communication throughout the projectSchedule site measurementsCoordinate production and installation schedulesMonitor project progress and milestonesMaintain accurate project recordsProduction CoordinationCoordinate daily production priorities with the factoryMonitor manufacturing progressEnsure approved drawings and information are released to productionCoordinate installation teamsConfirm site readinessAssist installers with project informationCoordinate return visits where requiredCustomer ServiceMaintain regular communication with customersProvide project updatesResolve customer enquiries professionallyDeliver excellent customer service throughout every projectDocumentation & WorkflowUpdate internal project management systemsCoordinate drawings and customer approvalsPrepare weekly workflow reportsTrack project status from start to finishDefects & WarrantyArrange repairs and remakesSchedule warranty workCoordinate return visitsEnsure all issues are resolved professionallyAbout YouWe are looking for someone who has:Excellent organisational skillsAbility to manage multiple projects simultaneouslyHigh attention to detailStrong problem-solving abilityPositive attitude and willingness to learnAbility to work well under pressureIndustry ExperienceExperience in any of the following industries will be highly regarded:JoineryCabinet makingConstructionBuilding materialsManufacturingExperience reading architectural or shop drawings is an advantage.Why Join Heritage Stone?
At Heritage Stone you'll become part of a growing company where your contribution genuinely makes a difference.We offer:Market-competitive salary packageSupportive team environmentOngoing trainingCareer progression opportunitiesModern office and production facilitiesDiverse residential and commercial projects
#J-*****-Ljbffr

📌 Project Operations Coordinator (Brisbane)
🏢 Heritage Stone
📍 Brisbane