Head of ICT & DigitalMelbourne (Eastern suburbs) | $160,000 + Super + NFP Salary PackagingHybrid Work Workplace - 1-2 days per week WFHThis is a genuinely rare role.
A well-established, values-driven not-for-profit delivering home-based care across Melbourne's east is creating a brand-new Head of ICT & Digital role, backed by a board-approved significant investment in technology over the next four years.There's no incumbent to inherit, just a single-person IT function today and an independent architecture and operating model review that's already scoped out where things need to head.
You'll take that roadmap and make it real, work out what stays in-house versus what gets outsourced, and report directly into the ELT and the board's digital committee.That review has already flagged the priorities: replacing the ageing clinical system with a modern CRM-based platform, building a proper data and analytics capability to move away from spreadsheet-driven reporting, and integrating core systems like finance and HR so information actually flows between them.
It's meaty, well-scoped work with genuine executive backing behind it.It's a role that suits someone who can move comfortably between strategy and operations.
You'll be setting direction on cyber security, data governance and digital investment one day, and rolling up your sleeves on operational ICT delivery the next.What you'll be doingDefining the ICT strategy and operating model, including the in-house versus outsourced mixLeading ICT infrastructure, systems, service delivery and vendor management across the organisationOwning cyber security, privacy, data protection and information governance,



including coordinating the response to any incidentsLeading the replacement of the ageing clinical system with a modern CRM-based client/clinical platform, and improving integration between core systems such as finance and HRDriving digital enablement and systems improvement, including a future data lake, dashboards and reporting capabilityManaging the ICT operating and capital budget, and testing the market against existing consultant recommendationsLeading and developing ICT people and contractors, including the current IT administrator and a future data engineerPresenting on ICT performance, risk and project delivery to the board's digital committee and executive managementWhat you'll bringProven experience leading an ICT function end to end, including infrastructure, systems, applications and vendor managementA track record in ICT strategy, governance and delivering significant systems, integration or digital transformation projectsConfidence managing ICT budgets, contracts and outsourced service providersA solid grounding in cyber security, privacy and ICT risk managementThe ability to work independently and with sound judgement in a small, lean organisation, balancing strategic thinking with hands-on deliveryStrong stakeholder and communication skills, comfortable presenting to a board-level audienceExperience in health, community services or the not-for-profit sector is well regardedWhy applyA blank canvas - shape the digital strategy for an organisation that has never had oneDirect exposure to the board's digital committee and executive leadership from day oneA genuine investment appetite behind you, with significant investment earmarked for ICT over four yearsThe chance to build a data lake and reporting capability alongside a future data engineerA salary package of $160,000 plus superannuation, with the added benefit of generous not-for-profit salary packaging
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📌 Head Of Ict & Digital (Victoria)
🏢 Evolve Corporate Transformation
📍 Victoria