Well-established, family-owned trades business with a strong reputationGenuine career progression in a growing, close-knit teamFriendly team culture with on-site parking at Bella Vista
Maintenance Coordinator – Plumbing & Hydraulic Services (Norwest Location)
Location: Norwest, NSW (on-site parking)
Employment Type: Full-time / Permanent
Hours: Monday to Friday, 7:30am–4:00pm (1hr lunch break)
Salary: Competitive salary + Super + On-site Parking
Keep a Busy Trade Team Moving
Are you highly organised, great with people and confident coordinating multiple jobs at once?
We're looking for an experienced Maintenance Coordinator to become the key link between clients, technicians and the office.
This is a hands‐on coordination role where no two days are the same — you'll be responsible for keeping jobs moving, technicians organised and clients informed from the moment a request comes in through to completion.
If you enjoy working in a fast‐paced trade services environment and take pride in making sure nothing falls through the cracks, this could be the opportunity for you.
About the Company
Our client is a well‐established, privately owned plumbing and hydraulic services business with a strong reputation for delivering responsive maintenance and reactive service solutions.
Their Service & Maintenance team works with commercial clients across a range of sectors, keeping sites operational through reliable maintenance, repairs and reactive service work.
Giving their customers first‐class service is a genuine priority.
You'll be joining a small, close‐knit team within a respected business known for its strong client relationships, supportive culture and long‐standing employees — working alongside a great manager and a team that will support your success.
What You'll Be Doing
Coordinate and schedule planned maintenance and reactive service jobs across the technician teamAct as a key point of contact for clients,



managing enquiries, job requests and updates via phone and emailAllocate and dispatch technicians based on urgency, location and workloadTrack jobs from initial request through to completion, ensuring nothing falls through the cracksKeep clients informed and provide timely updates throughout the job lifecycleManage and update jobs using ServiceM8 or a similar job‐management systemAssist with preparing quotes and reporting job progress and outcomes to clientsMaintain accurate job records, technician schedules and client communication notesHelp coordinate team coverage for emergency/reactive service work over the Christmas/New Year periodSupport with occasional site inspections for tenders or proposals, where relevant experience allows
About You
Previous experience coordinating maintenance, service or trade‐based jobs within plumbing, hydraulics, HVAC, fire or a similar technical services environmentExcellent verbal and written communication skillsConfident building strong, professional relationships with clients and techniciansHighly organised, with the ability to manage multiple priorities and changing schedulesCalm, solutions‐focused and able to respond effectively when urgent jobs ariseComfortable understanding and communicating trade and construction terminologyProfessional, personable and well‐presentedA genuine team player who is happy to pitch in and support others when needed
Desirable
Experience using ServiceM8 or a similar job‐management platformExperience working with commercial or B2B clients
What's On Offer
Market-competitive salary + SuperFull‐time, permanent opportunityConvenient Norwest location with on‐site parkingGenuine opportunities for career progression as the team continues to growJoin a well‐established business with a strong industry reputationFriendly and supportive team cultureEnjoy monthly birthday celebrations and impressive Christmas partiesNo medical or police check required
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📌 Maintenance Coordinator (New South Wales)
🏢 Katz Recruitment
📍 New South Wales