Cruiseabout Team Leader - Brighton, VIC
Job no:******
Brand:Cruiseabout
Work type:Full time
Location:Victoria
Categories:Sales and Customer Service, Leadership
Key Responsibilities
Quoting, booking and invoicing cruise bookings and packages
Ensure that KPIs are met, meeting and exceed monthly sales targets
Support and handle walk-in, email & telephone enquiries efficiently and accurately
Maximise sales opportunities by upselling & cross-selling
Monitor and action all relevant mailboxes daily
Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
Proven experience working in a customer service environment and working towards sales targets
Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organizing tasks efficiently
?️Set Sail on Exclusive Perks:Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
?Navigate the World:Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide
??♀️Culture:you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia Recent Zealand Pty Lt




??Diverse Crew:FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
?Chart Your Course for Growth:Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
?Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
?Explore Endless Horizons:Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
?Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
?Mental Health:Support and Employee Assistance Program for staff and family
?Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)
??Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
?Sustainability at the Helm:As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism
** Please advise your leader before applying **
Let's turn your passion for cruise holidays into an unforgettable journey with us!
?✨ Join the cruise revolution and let's make waves together!
? #CruiseIntoYourDreamJob
#J-*****-Ljbffr

📌 Cruiseabout Team Leader - Brighton, Vic (Melbourne)
🏢 StudentUniverse
📍 Melbourne