Be ready to elevate your skills and ability.
Join our hotel community, and you can surpass your own expectations as well as those of our guests.
We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft.
When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticatedluxury accommodation, world-class dining, and impeccable hospitality.
The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience.
The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully adaptable event spaces for up to **** delegates.Job DescriptionBistro Suzette, a distinguished French-inspired dining destination celebrated for its refined ambiance and culinary excellence, is inviting passionate and service-focused Food and beverage attendants to join our vibrant team.
In this role, you will be responsible for providing exceptional dining experiences to our guests while maintaining the highest standards of service and professionalism.What you will be doing:Greet and seat guests, ensuring a warm and welcoming atmosphereTake food and beverage orders accurately and efficientlyServe food and drinks in a timely and professional mannerMaintain cleanliness and organization of assigned sectionAssist in setting up and breaking down dining areasProcess payments and handle cash and credit transactionsCommunicate effectively with kitchen staff to ensure order accuracyRespond promptly to guest inquiries and concernsAdhere to all food safety and hygiene regulationsCollaborate with team members to ensure smooth service operationsUpsell menu items and promote daily specialsAssist in maintaining inventory and restocking supplies as needed.QualificationsYou will excel in this role if you have:High school diploma or equivalentFood Handler's Certificate (required)Responsible Service of Alcohol (RSA) certification (required)Previous experience in food service or hospitality industry (preferred)Strong customer service skills with a friendly and professional demeanorExcellent communication skills, both verbal and writtenProficiency in food and beverage service techniquesAbility to work efficiently in a fast-paced environmentBasic math skills for handling cash and credit transactionsKnowledge of food and wine pairing (preferred)Understanding of dietary restrictions and allergiesPhysical ability to stand for extended periods and lift up to 25 poundsFlexibility to work various shifts, including weekends and holidays.Additional InformationBring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.
We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best.
Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.Thrive in our Sofitel Brisbane Central community, with:Discounts for ambassadors, families and friendsat Accor HotelsworldwideComplimentary hotel stay package to celebrate your work anniversarySecure parking in the centre of Brisbane for only $10 per dayDirect access to Central train stationComplimentary food in the ambassador dining roomLaundered uniforms.
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