If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Outstanding Australian Food Company, then you might be the one for us!
Support customers across orders, enquiries and resolutions Join a collaborative team at an iconic Australian brand Docklands location with career growth opportunitiesThe RoleJoin Bega Group's Customer Support team in Docklands and play a key role in delivering exceptional customer experiences.
As a Customer Service Officer, you'll build strong relationships, manage enquiries and orders, and collaborate with colleagues across the business to ensure seamless service.
This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to grow their career with an iconic Australian brand.ResponsibilitiesProvide warm, responsive customer support across phone and email channelsProcess customer orders accurately and within required timeframesManage shared inbox enquiries, ensuring timely resolution and follow-throughResolve delivery issues and coordinate positive customer outcomesPartner with internal teams to continuously enhance the customer experienceAbout youPassionate about delivering outstanding customer experiencesStrong communication skills with a collaborative approachHighly organised with excellent attention to detailComfortable working independently while contributing to team successExperience with Microsoft Office; SAP knowledge is advantageousBega Group StoryBega Group is home to many trusted and iconic food and beverage brands.
Whether it's VEGEMITE on toast,



a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.
Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over **** employees, is made possible by our dedicated workforce who live and breathe our values every day.
We have a strong regional focus and proudly support the communities where we work, live and play.
At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive.
Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!
Life at Bega GroupCompany culture and our values are very important to us.
From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.
Join a dedicated, forward-thinking and innovative culture Grow with us,



through opportunities for career development and progression Contribute by giving back to your community through charities we partner with Access to mental and physical health programs through our wellbeing portal and programs Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insuranceApplicationsAt Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve.
No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.
We will accept applications from all people with the right to live and work in Australia.
Bega Group is home to many trusted and iconic food and beverage brands.
Whether it's VEGEMITE on toast, a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.
Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over **** employees, is made possible by our dedicated workforce who live and breathe our values every day.
We have a strong regional focus and proudly support the communities where we work, live and play.
At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive.
Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!
#J-*****-Ljbffr

📌 Customer Service Officer (Melbourne)
🏢 Bega Cheese
📍 Melbourne