The Role
We are looking for an approachable and proactive
Customer Care Consultant
to provide phenomenal service within our Broken Hill Trade Store!
Acting as the face of the business, you will bring friendliness and effective communication over the phone, in person and over email.
You'll be crucial in delivering a fantastic customer service experience and helping keep our store in order.
What You'll Be Doing:
Act as the first point of contact for customers in person, by phone, and email.
Provide expert advice on a wide range of industrial products.
Maintain a clean, well-stocked, and visually appealing shopfront.
Uphold safety standards and foster a positive team culture.
Our Ideal Candidate will have
Previous experience in customer service or retail environments is highly regarded.
Positive and clear customer service manner - both verbally and over email.
A proactive attitude with a willingness to learn.
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Work well both autonomously and in a small team environment.
Previous experience to industrial sales/trade stores is highly regarded but not required for success in this role.
What's In It For You:
Permanent
salary, incentives &
Wesfarmers share plans
Exclusive Perks:
Team Member
discount card f
or Kmart, Bunnings, Target & Officeworks,
FREE One Pass
subscription &
Wesfarmers discounted offers
from over 400 retail corporate partners
Continuous
training and career development
opportunities
Guaranteed hours
with annual leave and sick leave advantages




Team events, celebrations, award
recognition and prizes
Employee Assistance Program
: wellbeing support
for you and your immediate family
- covering counselling, coaching, financial advice, legal guidance, nutritional services, &more;!
Refer-A-Friend program
– earn up to $2,000 for each referral!
Ability to
purchase up to 4 weeks' additional annual leave
Generous paid parental leave
policy and more!
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
#J-*****-Ljbffr

📌 Customer Care Consultant Trade Store - Broken Hill Nsw
🏢 Blackwoods
📍 Broken Hill