Internal Sales & Customer Service Representative
Internal Sales & Customer Service Representative
Smeaton Grange, NSW | Full-Time
About Us
Precision Paper Coatings is a proudly Australian manufacturer with over 50 years of experience delivering high-quality adhesive products. We are known for our reliability, responsiveness, and solid customer relationships. Our team is committed to providing outstanding service and practical solutions that help our customers succeed.
About the Role
We are looking for a
customer-focused Internal Sales professional
who is passionate about delivering exceptional service. In this role, you will be the first point of contact for our customers, ensuring every interaction is professional, helpful, and efficient.
You will play a key role in building strong relationships, supporting customer needs, and ensuring a seamless experience from enquiry through to delivery.
Knowledge of attache will be an advantage.
Key Responsibilities
Respond promptly to customer enquiries via phone and email with a strong focus on service and solutions
Process orders accurately and efficiently, ensuring a smooth customer experience
Build and maintain strong, long-term customer relationships
Liaise with warehouse and operations to provide clear and reliable delivery information
Proactively resolve customer issues with professionalism and care
Maintain accurate customer records and sales data
Support the sales team with day-to-day administrative tasks




What We're Looking For
Experience in internal sales, customer service, or sales administration
A genuine commitment to
delivering outstanding customer service
Strong communication skills and a friendly, professional manner
Excellent organisation and attention to detail
Ability to multitask and prioritise in a fast-paced environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
A team player who takes initiative and pride in their work
What We Offer
A supportive and collaborative team environment
Stable, long-term career opportunity with a well-established Australian manufacturer
Ongoing training and development
Competitive remuneration
A workplace culture built on respect, reliability, and customer focus
Apply Now
If you're passionate about customer service and enjoy building strong relationships, we'd love to hear from you. Please submit your CV and a brief cover letter outlining your experience.
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📌 Inside Sales & Customer Service Specialist (New South Wales)
🏢 Precision Paper Coatings
📍 New South Wales