Health Sector | Western Sydney | Expression of Interest
We're calling for expressions of interest from experienced Service Account Managers to lead the client relationship on a new health sector maintenance project across Western Sydney, a long-term contract supporting essential health infrastructure.
Why Join Star Group
Competitive salary package, negotiable with experience
Company vehicle, phone and laptop provided
Job security with a well-established, respected contractor
Genuine career progression within a growing national business
A seat at the table on a high-profile, long-term health sector contract
Supportive, safety-first culture backed by a business that invests in its people
This is an chance to take ownership of a major health sector maintenance contract, build the client relationship, drive performance, and shape how Star Group delivers our major projects.
About the Role
As an Account Manager, you'll own the commercial and client relationship for our health sector maintenance contract across 85+ sites in Western Sydney, working closely with the Service Coordinator and field team to ensure delivery expectations are met.
Acting as the primary point of contact for the client, building a trusted, long-term relationship
Overseeing the delivery of planned preventative maintenance (PPM) and reactive works across health sector sites
Monitoring contract performance against KPIs and reporting on outcomes




Identifying opportunities to grow the account and improve service delivery
Working closely with the Service Coordinator and technicians to resolve issues and keep work on track
Managing budgets, forecasting and commercial reporting for the contract
Representing Star Group in client meetings, site visits and reviews
Championing safety, quality and compliance across every site and every job
What We're Looking For
Proven experience in account or contract management, ideally within electrical, facilities or trade services
Strong commercial acumen with the ability to manage budgets, KPIs and reporting
Confident, senior-level communicator, comfortable presenting to and managing client relationships
Experience in or a strong understanding of electrical maintenance contracting (highly regarded)
A leader who can motivate and support a field-based team through a coordinator
Sound problem-solving skills and the ability to manage competing priorities under pressure
If you're an experienced Account Manager ready to take ownership of a major health sector contract and build a long-term career with a trusted contractor, we'd love to hear from you.
Star Group believes in diversity and is committed to providing Equal Employment Opportunity for all applicants.
We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.
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📌 Electrical Service Account Manager (Sydney)
🏢 Star Group
📍 Sydney