Job Description
Join a stable and growing logistics business in a newly created role supporting blue-chip client accounts.
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We are seeking a proactive and adaptable Customer Service & Administration Coordinator to join an established, close-knit team in Glendenning. This varied position combines customer service, order coordination, administration and data entry, with responsibility for ensuring customer enquiries and delivery issues are managed through to resolution.
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About the Role
n Your responsibilities will include:
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Responding to customer enquiries by phone and email
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Investigating order, delivery and inventory-related queries
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Liaising with transport providers to resolve delivery issues
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Using internal systems to investigate orders and provide accurate customer updates
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Proactively following enquiries and issues through to resolution
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Completing general administration and accurate data entry
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Updating customer inventory information within SAP
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Maintaining accurate records in the OrderPoint CRM and order-management system
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Supporting the broader team with daily administrative requirements
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Building trusted relationships with key client accounts
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Join a stable and growing logistics business in a newly created role supporting blue-chip client accounts.
n
We are seeking a proactive and adaptable Customer Service & Administration Coordinator to join an established, close-knit team in Glendenning. This diverse position combines customer service, order coordination, administration and data entry,



with responsibility for ensuring customer enquiries and delivery issues are managed through to resolution.
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Location: Glendenning
n Work Pattern: Full time – Monday – Friday
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About the Role
n Your responsibilities will include:
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n
Responding to customer enquiries by phone and email
n
Investigating order, delivery and inventory-related queries
n
Liaising with transport providers to resolve delivery issues
n
Using internal systems to investigate orders and provide accurate customer updates
n
Proactively following enquiries and issues through to resolution
n
Completing general administration and accurate data entry
n
Updating customer inventory information within SAP
n
Maintaining accurate records in the OrderPoint CRM and order-management system
n
Supporting the broader team with daily administrative requirements
n
Building trusted relationships with key client accounts
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About You
n We are looking for someone with the right attitude, communication style and team-focused approach.
n You will ideally bring:
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Previous customer service and/or administration experience
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Strong communication and interpersonal skills
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Excellent attention to detail and data-entry accuracy
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The ability to manage competing priorities and varied responsibilities
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A genuine interest in developing a long-term career with the business
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Experience within logistics or transport will be beneficial but is not essential.
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The Opportunity
n This is an excellent opportunity to join a growing business and become a valued member of a stable, experienced team.
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If you are looking for a varied customer service and administration role where you can build strong client relationships, expand your skills and grow with the organisation, we would love to hear from you.
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Apply now with your resume to be considered.
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At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
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We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator
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visit

additional contact details.
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📌 Logistics Customer Service & Admin Coordinator (New South Wales)
🏢 HOBAN Recruitment
📍 New South Wales