Senior Major Incident Manager | Itil Crisis Lead (New South Wales)

Senior Major Incident Manager | Itil Crisis Lead (New South Wales)

02 Sep
|
Infosys
|
New South Wales

02 Sep

Infosys

New South Wales

Job Description
Infosys is seeking a Major Incident Manager in Sydney to lead high-priority incident resolution end-to-end. You will drive crisis communication, coordinate multi‐vendor technical teams, and ensure rapid service restoration with minimal business impact.
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Qualifications include strong ITIL expertise, incident and problem management experience, and excellent stakeholder management. Hands-on with ITSM tools such as ServiceNow is preferred. Versatile hybrid work arrangements are available.

📌 Senior Major Incident Manager | Itil Crisis Lead (New South Wales)
🏢 Infosys
📍 New South Wales

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