Hello.
We're Virgin Australia.
We're the airline that's always done things a little different.
Our way.
The Virgin way.
We're on a mission to make flying better than 'nice'.
And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces.
A team who values real diversity and inclusion, in a big brand with big ambitions.
What you'll be doing:
The Program Manager will be responsible for leading the delivery of complex IT Operations programs within the IT Project Delivery Framework, ensuring successful outcomes across multiple project teams, vendors and delivery partners.
Working closely with and supporting the Program Director, this role will oversee program scope, budget, schedule and RAIDD, while ensuring the right resources are in place and governance frameworks are effectively established and maintained.
Partnering with project sponsors and cross functional stakeholders, the Program Manager will drive alignment across the organisation and support the delivery of effective organisational change management to ensure the successful adoption of program outcomes.
You'll be outstanding in this role if you:
Hold tertiary qualifications in Project, IT or Business Management
Have a proven track record delivering large-scale programs (e.g. $10M+ or multiple project streams)
Bring strong financial capability, including budgeting, forecasting and financial modelling to support decision making
Build trusted relationships with a broad range of stakeholders, including executive leadership




Confidently influence and engage stakeholders at all levels of the organisation
Effectively manage expectations and communicate risks, issues and resolutions using data and reporting insights
Demonstrate exceptional leadership, organisational and time management skills
Apply a flexible and collaborative approach to stakeholder engagement
Operate with integrity, discretion and high ethical standards when handling confidential information
Use critical thinking and analytical skills to interpret data, forecast outcomes and support decision making
Solve complex problems collaboratively, proactively identifying risks and driving solutions
Leverage data and insights to enable fact based decisions and continuous improvement
Have a strong understanding of financial governance, controls and performance management processes
Bring solid experience in project and change management methodologies, including Agile and waterfall delivery
Are comfortable working across technology environments, including SDLC and implementation programs
Have experience with tools such as Jira, Confluence, DevSecOps, MS Project, and Power BI
Bonus points if you also bring:
A Master's degree in Business Administration or a related field




10+ years' experience in program/project management and leading teams
Experience within the airline industry or similarly complex operational environments
We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Discounted flights for you and your loved ones (including $**** worth of travel credits per year)
A flexible, hybrid work style.
Work from home or the office, adapt your location to suit your style and needs
One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
'Dress for Your Day' – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
When everyone is included, everyone wins:
We're all individuals.
And we love that.
That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
#J-*****-Ljbffr

📌 Program Manager (Brisbane)
🏢 Virgin Australia Airlines
📍 Brisbane