Mayfield (Awabakal Country), NSW, Australia
About the position
Door Attendants play a key part to our Club operations.
Accountable for ensuring our members and guests feel welcome and monitor Club and government compliance.
This Full-Time opportunity is located at our Mayfield site.
Responsibilities include:
Greet all members and guests with enthusiasm and project positive and friendly image
Ensure all members and guests sign into the Club as per regulations
Advise members and guests on Club facilities and events
Promote and process Wests memberships
Check employee and contractor identification
Monitor and enforce RSA legislation
Liaise with security and Duty Managers on refusal of entry due to intoxication
This position requires the ability to work a 7 day rotating roster with a mix of Day, Afternoon and Overnight shifts to meet operational requirements.
Certifications required: RSA and RCG Certifications
As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role.
This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal.
All associated checks and costs will be facilitated by The Wests Group.
About you
We are seeking an energetic team player with a passion for customer service within the hospitality industry.




Demonstrated strong communication and leadership qualities you will have the gift of both problem solving and people skills to manage compliance.
Previous experience in a similar position is highly desirable.
Honesty, integrity and customer service is your primary focus.
About us
The Wests Group Australia is a major employer in the Newcastle, PortStephensand Lake Macquarie regions.
Employing close to **** people, Westsoperatesa multi-site portfolio of entertainment and hospitality venuescomprisingof registered clubs, hotels,conferenceand fitness facilities as well as the Newcastle Knights.
We are one of the many local success stories of our region.
Wellbeing:
First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employeeassistanceprograms (EAP).
Financial:
Paid parental leave, 17.5% annual leave loading, above-awardwagesand penalty rates, plus 40% off meals for club employees.
Lifestyle:
Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discountedaccommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.
We welcome candidates from diverse backgrounds to create a work workplace where employee differences such as gender, age, culture, disability, sexualorientationand education are valued to reflect the diversity of the communities in which weoperate.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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📌 Door/Memberships Attendant (New South Wales)
🏢 Australian National University
📍 New South Wales