We're partnering with a growing and dynamic insurance business that is looking for a dedicated Claims Consultant on a 12-month max term contract to join their team.You'll be managing end-to-end claims while delivering exceptional customer experiences.
The Benefits:
Free parking on-site or easy access to public transport
Join a supportive, close-knit team that values collaboration
Enjoy a relaxed work environment
Be part of a business that's expanding nationally
Hybrid work structure
Key Responsibilities:
Manage the full claims lifecycle from lodgement to resolution
Support and guide customers with empathy and professionalism
Act as the first point of contact for incoming claims
Review and negotiate claims to ensure fair outcomes
Maintain accuracy and efficiency while following internal procedures and service standards
What We're Looking For:
Previous experience in claims or a complex customer service workplace
Strong communication and critical thinking skills
High attention to detail and excellent organisational skills
The ability to work well under pressure and meet deadlines
A calm, empathetic approach with a focus on delivering great service
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📌 Motor Claims Consultant (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne