Job Description
Cruiseabout Team Leader - Brighton, VIC
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Job no: ******
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Brand: Cruiseabout
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Work type: Full time
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Location: Victoria
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Categories: Sales and Customer Service, Leadership
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Key Responsibilities
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Quoting, booking and invoicing cruise bookings and packages
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Ensure that KPIs are met, meeting and exceed monthly sales targets
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Support and handle walk-in, email & telephone enquiries efficiently and accurately
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Maximise sales opportunities by upselling & cross-selling
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Monitor and action all relevant mailboxes daily
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Maintain accurate and comprehensive product information in order to deliver and generate sales
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Who are you?
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Proven experience working in a customer service environment and working towards sales targets
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Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
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GDS experience
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Exceptional focus on details, adept problem-solving skills, and thrive under pressure
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Ambitious, highly motivated, and proficient in organizing tasks efficiently
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Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
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Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide
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Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Lt
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Diverse Crew:



FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
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Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
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Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
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Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
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Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
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Mental Health: Support and Employee Assistance Program for staff and family
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Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)
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Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
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Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the setting for the future of cruising and tourism
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** Please advise your leader before applying **
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Let's turn your passion for cruise holidays into an unforgettable journey with us! Join the cruise revolution and let's make waves together!
#CruiseIntoYourDreamJob

📌 Cruiseabout Team Leader - Brighton, Vic (South Australia)
🏢 StudentUniverse
📍 South Australia