Job Description
Our client is a market leader in their field, supplying a broad customer base across Australia from major retail and food service accounts through to specialty and export markets. Built on a reputation for consistent product quality, rigorous food safety standards, and a genuine commitment to continuous improvement, they are widely respected across the industry. They are looking for a experienced Quality Manager to join the team.
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The Role
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A hands-on leadership role reporting to the Head of Quality, with full accountability for the site's quality function. You will lead a team responsible for food safety, regulatory compliance, and continuous improvement across the manufacturing operation.
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Lead and develop the quality team, setting clear expectations, coaching performance, and building capability across the function.
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Own and maintain the site's HACCP plans, food safety programs, and quality management systems in line with FSANZ and relevant standards (e.g. SQF, BRC)
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Drive a culture of quality and food safety across all site functions - production, logistics, and warehouse, through engagement, training, and clear accountability.
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Support internal audits, supplier audits, and third-party certification audits, ensuring ongoing compliance and continuous improvement.
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Manage non-conformances, customer complaints, and corrective actions through to resolution, with robust root cause analysis and preventative action.
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Monitor quality KPIs, analyse data trends, and implement process improvements to reduce waste, defects, and rework.
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Partner with production, NPD,



and procurement teams to embed quality at every stage: from raw material intake through to finished goods release.
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Liaise with customers and regulatory bodies on quality matters, representing the business with professionalism and technical credibility.
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Your Background
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You're an experienced quality professional with a strong technical foundation and the leadership presence to drive real change across a manufacturing site.
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Proven experience in a quality management role within food manufacturing or FMCG: ideally at site or function leadership level.
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Deep working knowledge of HACCP, food safety legislation, and GFSI-recognised certification schemes (SQF, BRC, or equivalent).
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Tertiary qualification in Food Science, Food Technology, or a related discipline (or equivalent industry experience)
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Demonstrated people leadership skills: you know how to build engaged teams and hold people accountable in a constructive way.
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Excellent communication and stakeholder management skills: comfortable engaging with production teams, senior leadership, customers, and auditors alike.
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Continuous improvement mindset: you look for better ways and bring the team along with you.
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Composed under pressure, with the ability to manage competing priorities and make sound decisions in a fast-paced workplace.
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What's on Offer
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You'll be stepping into a business that is well-established and highly regarded in its field with the support of an experienced senior leadership team and a culture that recognises and rewards performance. For the right leader, this role is a genuine stepping stone in your career.

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