Administrative Accounts Assistant
Independent Review Office
Clerk Grade:
3/4
Employment Type:
Ongoing x1
Location:
Darlinghurst NSW (hybrid). You'll beoffice-based at least 5 days per fortnight for full-time roles (pro-rata forpart-time), with the remaining days worked flexibly as agreed.
About the role:
The Independent Review Office (IRO) is seeking a motivated
AdministrativeAccounts Assistant
to provide financial and administrative support servicesthat help ensure financial data is accurate, reliable and maintained to a highstandard.
Working as part of the Corporate and Enabling Services team,you will support transaction processing, reconciliations, records management,customer service and process improvement activities that enable effectivefinance operations and informed decision-making across IRO.
About us:
The
Independent Review Office (IRO)
is an
independentstatutory body in NSW
that helps injured workers and motor vehicle accidentclaimants resolve disputes with insurers and provides legal funding to supportclaimants through the claims process.
As part of the Department of Customer Service, theIRO is committed to integrity, independence and fairness. Our work makes ameaningful difference to people navigating complex and often challengingsystems, and we are focused on continuous improvement, innovation and buildingthe capability needed to deliver better outcomes for the community.
What you'll do
In this role, you will:
Prepare journals, process transactions and complete reconciliations to support accurate capture of revenue and expenditure
Analyse accounts and financial data, identify issues and take corrective action to support accurate and consistent reporting
Provide financial administrative support to assist with the preparation, monitoring and delivery of finance services
Maintain records, databases and financial information in line with administrative systems, controls and organisational requirements
Collect and compile information and prepare documentation and correspondence to support information flow and decision-making
Provide customer service, guidance and practical support to staff,



stakeholders and service providers to help resolve finance-related queries
Contribute to reviews of systems and processes and support initiatives that improve reconciliation processes, business systems and service delivery
Support the maintenance of policies, procedures and guidance materials that promote effective, efficient and compliant finance operations
What we're looking for
You will bring:
Experience providing financial, accounts or administrative support in a finance or corporate services environment
Sound understanding of basic financial terminology, transaction processing, journals, reconciliations and accounts payable or receivable processes
Ability to analyse accounts and data, identify discrepancies and support corrective action to maintain the quality and integrity of financial information
Strong attention to detail, accuracy and record keeping skills, with the ability to use financial systems and databases effectively
Good communication and customer service skills, including the ability to provide clear information and respond to stakeholder queries professionally
The ability to organise work, manage competing priorities and complete tasks within agreed timeframes and quality standards
A proactive, collaborative approach and willingness to contribute to process improvement, compliance and effective service delivery
Why join us?
Be part of an independent statutory body with a strong public purpose and meaningful community impact
Develop practical finance, accounts and administrative skills in a supportive NSW public sector environment
Contribute to accurate financial information, effective controls and continuous improvement of finance processes
Flexible working arrangements and access to learning, development and career opportunities across the NSW public sector




How to apply:
Review the role description and apply by submitting an up-to-date resume (up to a maximum of 4 pages) and cover letter (1-2 pages) outlining how your skills and experience align with this role.
Please note candidates invited to interview will be required to completeadditional assessments.
A talent pool may be created as part of this recruitment process and willbe valid for up to 18 months. The talent pool may be used to fill futureongoing or temporary vacancies of the same or similar role.
Salary Grade 3/4, with the base salary for this role startingat $***** base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment pleasecontact Meg Rapley via .
Visit theCapability Application Toolto prepare for the recruitment process byaccessingpractice application and interview questions based on the focus capabilitieslisted in the role description.
Closing Date: 02 September ******:59am
Careers at Department of Customer Service
A career at the Department ofCustomer Service (DCS) gives you the opportunity to help improve government services and be part of reformthat benefits people across NSW. We are focused on delivering excellent customer service, digitaltransformation, and regulatory reform. Come join us and influence the future of our outstanding state.
Belong in our diverse and inclusiveworkplace
The strength of our workforce lies in its diversity and embracingdifference, while the key to our success is leveraging the contributions of employees with differentbackgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on or .
For more information, please visit
Informationon some of the different types of disabilities
Information on adjustmentsavailable for the recruitment process
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📌 Finance & Accounts Administrator — Hybrid (Public Sector) (New South Wales)
🏢 Department of Customer Service
📍 New South Wales