Located 20km west of Sydney on Dharug country, with a population of over 250,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.
Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel
welcome
,
belong
and
succeed
.
ABOUT THE OPPORTUNITY
The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.
The Home Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. The ability to be an effective member of a team is critical to the success of this role as is accuracy and attention to detail and the ability to meet deadlines.
The Home Library Assistant is based at Auburn Library and will be required to deliver resources to customers in their home across Cumberland using Council's Home Library van. The position also works regularly in the Operations Team and may be required to work at other Branch libraries.
The successful applicant will require:
Year 12 higher school certificate or equivalent
Experience in a library or similar customer service environment
Current NSW Class C Drivers Licence
Valid Working with Children Check number
High level interpersonal and customer service skills
Demonstrated ability to safely and efficiently perform heavy lifting, loading and unloading activities
Experience with using computers and email in a work environment
Download the position description here for more information.
About this role:
Working 56 hours per fortnight, on the following work pattern:
Monday: 9:00am - 5:00pm (with a 1 hour unpaid meal break)
Tuesday: 9:00am - 5:00pm (with a 1 hour unpaid meal break)
Thursday: 9:00am - 5:00pm (with a 1 hour unpaid meal break)
Friday: 9:00am - 5:00pm (with a 1 hour unpaid meal break)
This position is primarily based predominately at Auburn Library, however you may be required to work across any of Council's Libraries Venues.
Salary information:
The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
Grade 5 of the Cumberland Salary Structure with a salary range of $***** to $***** per hour plus 12% superannuation
The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
What you'll need to have for this role:
The right to live and work in Australia




Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
Participate in health monitoring as outlined in the risk assessment for this position and Council's Health Monitoring Procedure, as required.
WHAT WE CAN OFFER
We promote work-life balance and offer versatile working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
Training and professional development opportunities available to develop skills and grow your career
Leave entitlements including annual leave,10 days personal leave and up to five (5) days of MyLeave per year, parental leave entitlements and access to Long Service Leave after five (5) years (where applicable)
Three (3) additional grant days of paid leave over Christmas (where applicable)
Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
Subsidies to assist with the cost of wellness and fitness activities
Free access to Council owned and managed Aquatic Centres
Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).
ABOUT US
Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.
Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.
HOW TO APPLY




To submit your application for this position, please complete the questionnaire. You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.
Personal Details * Required field
First name *
Last name *
E-mail *
Digits only or add + for international numbers
Street *
Street Cont.
City, Town or Suburb *
Postcode or Zipcode *
Country *
State, Region or Province *
LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
Questions
What is your preferred method of communication (eg. phone or email)?
Please note that due to the high volume of applications received, only candidates shortlisted for interview will be contacted via their preferred method. All other applicants will receive written confirmation of the status of their application. *
Are you currently eligible to work within Australia? *
Yes
No
Do you hold a current class C drivers licence? *
Yes
No
Please provide your Working with Children Check Clearance (WWCC) number. *
Please outline your high level interpersonal and customer service skills in a library or similar role. *
Please outline your experience using computers and email in a work environment. *
Please outline your experience with working with older people, including people that are housebound or have a disability. *
Please outline your knowledge and experience with safely and efficiently performing heavy lifting, loading and unloading techniques *
Are you the subject of a current, open investigation concerning misconduct (eg. unacceptable or improper behaviour), or have you had any substantiated findings of misconduct against you in the last 10 years? *
Yes
No
If you answered yes to the above question, could you please provide some further detail.
For conflict of interest purposes, please identify if you know any staff members of Cumberland City Council (including family, or other significant relationships).
Council is committed to providing an accessible, safe and inclusive workplace for all.
To help us identify and support people from diverse groups please state if you require any support or additional assistance during the recruitment process.
Are you under 18 years of age at the time of applying for this role? *
Yes
No
I declare that the information I have provided within this job application is true, accurate and complete.
I understand that any false or misleading information, or failure to provide information at any time within the recruitment process or during the course of employment with Council may result in disciplinary action (up to and including termination of employment). *
I agree
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📌 Mobile Library & Home Delivery Assistant (New South Wales)
🏢 Cumberland Council
📍 New South Wales